2007-01-08 23:33:18 · 2 answers · asked by gabrielkmn 1 in Computers & Internet ➔ Software
They have all the technicians, customer support personnel located in one place to assist you in your needs.
2007-01-08 23:36:51 · answer #1 · answered by BigWashSr 7 · 0⤊ 0⤋
It's a function of a department in a company. Staff of a call center specialize in receiving calls from clients, usually individual clients (vs. corporate clients), answering their enquiries and dealing with their complaints.
The telephone system of a call center usually enables recording of calls received and made, such that conversations between staff members and clients can be used as evidences should there be any disputes.
The phone number which you could call to contact the staff of a call center is usually called a customer service hotline.
2007-01-09 07:56:26 · answer #2 · answered by dreamland 3 · 0⤊ 0⤋