I have a table top Compaque Pressario bought in Dec 2002 with Xp professional home I am unable to update i?

Question

I am unable to update the XP professional .Every time I get an error saying that I do not have the XP service pack 2 , when I try to download the latest update it says that my computer is not matching with the Internet explorer7, PLEASE help me how can I update my coputer Compacque Pressario XP professional home pentium IV

Answer 1

try getting firefox2

http://www.mozilla.org/
then ,go to the site

http://download.microsoft.com/download/1/6/5/165b076b-aaa9-443d-84f0-73cf11fdcdf8/WindowsXP-KB835935-SP2-ENU.exe

get service pack 2

if you cannot upgrade ,contact your computer manufacturer

maybe your copy of windows is not genuine

or you need an update



What updates did you try to download? Select, Start, Help and Support, Keep
your Windows up- to-date with Windows Update, Review your Update
History.



or start
my computer
right-click
properties
automatic updates
turn on automatic updates

also see...
how does automatic updates work?



check the updates you have installed

To view a list of updates installed on your computer
Open Add or Remove Programs.
On the top right, select the Show updates check box. All installed updates appear at the top of your program list.


To open Add or Remove Programs, click Start, click Control Panel, and then double-click Add or Remove Programs.
You can also view your installation history at the Windows Update Web site

(http://www.microsoft.com/).


contact hp

http://welcome.hp.com/country/uk/en/support.html

enter your product name
and number

search for help

Answer 2

I just went through the same thing. I have a Presario 6000 that I bought in July, 2003, with XP Home Edition. I had the same results as you when I tried to download SP2. Called Compaq, followed their instructions, still didn't work, 3 days later had a fatal crash. Had to pull out the 5 recovery discs and was able to do a "non-destructive" recovery. HA! All the programs I had are still in there, I just can't access them all anymore. Slowly getting things back to some symbol of normalcy, but it's not the same. Bright side, if you want to call it that, is I was able to install SP2 and all the latest updates, including IE7. Big deal. So, I would suggest you back up everything you don't want to lose before you do anything else. Then use your discs for a non-destructive recovery, then download SP2, then reload what you backed up. It is a MAJOR pain in the gazornch!!!!!

Answer 3

Go to the Microsoft.com website and do a search for service pack 2. there are a few things that you have to download to get it, like BITS, and Windows Installer 3.1, but all-in-all it should only take about an hour on Cable or DSL. If you're on Dial-up, order the SP2 CD from Microsoft.

Answer 4

Here is a direct download link for Serive Pack 2. You NEED it as it helps keep your computer a LOT safer. Downlaod it to your PC before opening it by the way. Service pack 2 keeps you a LOT safer from internet worms.

http://download.microsoft.com/download/1/6/5/165b076b-aaa9-443d-84f0-73cf11fdcdf8/WindowsXP-KB835935-SP2-ENU.exe

Try updating to Internet Explorer 7 AFTER installing this =D