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evry time i try to scan a pic a thing comes up and says al0 exe has encountered a problem and needs to close. We are sorry for the inconvenience. wats wrong?

2007-01-05 04:23:52 · 3 answers · asked by Anonymous in Computers & Internet Hardware Scanners

3 answers

The scanner software is having a problem. Sometimes this can be related to an updated Windows component, Windows Explorer, a bug in the software, or just a corrupt file. Try uninstalling and reinstalling the software. Or try looking on the manufacturers website using various keywaords form the error message.

2007-01-05 04:33:10 · answer #1 · answered by Shawn H 6 · 0 0

I don't know what software you are using, but it sounds like a missing driver. Go to the website for your scanner software and look for an updated driver.

2007-01-05 12:25:39 · answer #2 · answered by Anonymous · 0 0

if you got an error code or reading go to support/dell? what ever your pc is and ask them sounds like a software driver problem,not installed or needs upgrade

2007-01-05 12:29:42 · answer #3 · answered by vincent c 4 · 0 0

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