my phone isnt working and the phone company says the prob lem is coming from my end.
2007-01-03 06:44:03 · 5 answers · asked by mustlovetigers 1 in Consumer Electronics ➔ Land Phones
Take a telephone that you know is good (borrow one from your neighbor or friend) take it outside to the network interface box. Open the box there should be a test jack inside if you have dial tone. Then the problem lies inside your house ( your telephone, the wires, or a telephone jack) If you have no dial tone from the network interface box then it is your telephone providers problem.
2007-01-03 09:36:08 · answer #1 · answered by striderknight2000 3 · 1⤊ 0⤋
plug your phone into the d-mark outsde of you house...it is a little grey box that is kept closed by a single phillips screw...unplug the phone line plug and plug in your basic home phone....if there is a dial tone the problem is witht the wires in the house...other wise is it up to the phone company........this is assumming you are not using a voice over IP such as vonage..
hope that helps
2007-01-03 12:50:18 · answer #2 · answered by smm18951 2 · 0⤊ 0⤋
Your phone may be bad so try another and if that doesn't work, I suspect the problem is in the box they installed on your house.
2007-01-03 06:53:22 · answer #3 · answered by Teesip 2 · 0⤊ 0⤋
i had a new phone line installed by att i checked my phone jacks using line and segnial tester the line indicated that phone line installed correctly whin i plug in my phone it has power but no dile tone whin i called the pohone company they informe me their records sho no phone number at that location my question can you have a dile tone without a phone number?
2016-01-15 01:01:09 · answer #4 · answered by jimmie 1 · 0⤊ 0⤋
buy a toner at raidio shack and place it next to the jack, if it beeps you have a signal there and it may just be your phone itself
2007-01-03 06:51:47 · answer #5 · answered by Anonymous · 0⤊ 2⤋