I recently bought a brand new side by side fridge with glass shelves. I put one of my dinner plates on one of the shelves and it has scratched the shelf. I didn't think that this would happen, upon closer inspection of my dinner setting, a part of the base is like unglazed pottery (this is the way the design is meant to be).
What can I do about the fridge? Do I have any rights in sending a letter to the fridge company (westinghouse) - I have checked the instruction manual and it gives no warning about what to put on the glass shelves. I would have thought that the glass wouldn't scratch easily or that it would have a coating on it... What can I do? Thanks
2006-12-31 19:12:07 · 2 answers · asked by Shlee 2 in Consumer Electronics ➔ Other - Electronics
Common Sense would dictate that Glass,Rubbing On Glass Equals Scratches!
You may be able to exchange the shelf with the Retailer you purchased it from,but I do not anticipate a favorable outcome for you!
2006-12-31 19:14:29 · answer #1 · answered by J. Charles 6 · 0⤊ 0⤋
I would talk to the retailer, along the lines of - can I get a relpacement shelf and I accidentally scratched mine with a plate.
Who knows, a polite request and a smile can get amazing results.
Alternatively, it may be covered on your houshold insurance policy.
2007-01-01 03:22:56 · answer #2 · answered by David P 7 · 0⤊ 0⤋