I made reservations at a motel recently which advertised the above feature in its room. I instantly and instinctively assumed there would be a laptop/ keyboard waiting inside for me to use. Nothing of the sort. Although the clerk referred me to a close, off site internet cafe, I felt mislead and cheated. My boyfriend told me the room was merely "router compatible", that the motel grounds might have an "antenna" for a connection to a laptop that the customer brings with him; in short, he told me I misunderstood the language and that the motel really did deliver. I vigorously disagree and gave appropriate feedback to managment.
As a comparison, if an airline says "service to city x", we assume they will provide the vehicle (airplane) to transport us there, right? Is this analogy faulty?
Beyond this let-down, my stay was very adequate and enjoyable.
2006-12-31
15:37:59
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3 answers
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asked by
spinesign
4
in
Travel
➔ Travel (General)
➔ Other - Destinations