I have just recieved a first bill for a catalogue (studio) and they have charged me £20 for a late payment charge .According to them i should have paid last month ,but i couldn`t because of having no payment slip
I only owe them £80 anyway which is a minimum payment of about £5
are they allowed to do this ?
not that i intend to pay it they can have what i owe them ,no more no less and i don`t care what they think they`re going to do about it
but i`d like to know where i stand legaly
2006-12-29 02:49:27 · 3 answers · asked by keny 6 in Business & Finance ➔ Credit
Phone them up and talk to a human, is a computer generated charge. Explain what happened, be nice and you should get the charge waived. They want to keep you as a customer. Regards...
2006-12-29 06:41:52 · answer #1 · answered by naplusultra 4 · 1⤊ 0⤋
You'll have to be careful, this could affect your credit rating. Try negotiating with them, explain why you could not pay last month. be reasonable. If possible write to them and keep a record of your letters. Do not rant and rave. Keep it short and simple. Stick to the facts, no emotions on display. Businesslike!
2006-12-29 03:00:22 · answer #2 · answered by Anonymous · 1⤊ 0⤋
i am with littlewoods they dont charge me, however my old empire cat did. they can charge you as its in their terms and cond unfortunately! sorry hun you can ring them and appeal to their better nature when you are making a payment x
2006-12-29 03:03:27 · answer #3 · answered by Anonymous · 1⤊ 0⤋