On a Mac what does "sophos autoupdate error Could not contact primary filer server smb://sophos/interchk" mean

Question

This warning "sophos autoupdate error Could not contact primary filer server smb://sophos/interchk" appears on our Mac with some regularity what does it mean and how can I stop it from occuring.

It was a network computer from a work site that was given to an employee who was laid off.

Answer 1

Sophos is a computer security company. It looks like your anti-virus or anti-spyware program is trying to download updates and is failing. However, the SMB protocol looks questionable. Is this from a home machine or one within a corporate network.