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I just received a new Cobra 5MP digital camera for Christmas yesterday. It is model number DC5500. The pictures I took today all looked great, until I tried to upload them to the computer. Now they are just blocks of color! I uploaded last night with no problem. Likewise, The only thing that uploaded correctly was the last video I took. Also, the pictures look normal as you scroll through, but an hourglass popsup and when the time is up, they turn into the scratchy colored blocks and lines. Is there something I can do or is it time to send it back? THANKS!!

2006-12-23 14:16:01 · 2 answers · asked by Abcde 2 in Consumer Electronics Cameras

2 answers

I've seen it before. Some of the more inexpensive cameras will start outputting picture files with corrupt or errored data. You can try to recover the pictures with software like Smartrecover or others designed for picture recovery, but it's likely they're gone for good.

Unusually, some of these cameras have no problems reading the file but once on a computer the files are no good (maybe it's a bad processing chip matching up to badly processed files). Best bet is to check the net for a good and free recovery prog to make at least an attempt at getting the pics to work and be sure to send that camera right back.

2006-12-23 14:41:19 · answer #1 · answered by warp6point6 2 · 0 0

Only thing I can suggest is to format the card again in the camera. If this doesn't work then sadly it is back to the shop.

2006-12-24 04:11:53 · answer #2 · answered by teef_au 6 · 0 0

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