Microsoft Word frezzes while loading NAVW32 error?

Question

When i try and load Word it just frezzes, when i do Ctrl+Alt+Del there is a prosess "NAVW32" that isn't normally there.
If i end this task then word loads fine.
How can i stop this form happening?

I'm using Windows ME. (I now don't, keep telling me it's crap it works fine most of the time.)

I've installed Noton anti virus and that is when the problem started. I've now got a different anti virus program running and i no longer whant to use Norton.

Answer 1

That is a Norton Antivirus error. You need to turn off the Office plug-in. Try this: (it may not be exact depending on your version of Norton, but it should be close)

1. In Norton click Options
2. In the section title Other click Miscellaneous
3. In the center you'll find Enable Office Plug-in
4. Remove the tick to disable it

Answer 2

That error is related to Norton Antivirus. Update all your Antivirus definitions and then run a complete scan on your system. If NAV is able to straighten out the issue, great. If not, call Norton (Symantec) to find out what to do.

If you no longer have access to Norton updates because your subscvription has lapsed, I recommend renewing the subscription and proceeding as above. Otherwise you might look for some freeware antivirus, disconnect from the internet, uninstall NAV, install the freeware antivirus, and see if it can help.

Answer 3

isnt that norton anitvirus. do not close norton antivirus or your computer will crash from viruses. then microsoft word freezing will be the least of your problems!