Check out the following excerpts from a "Wall Street Journal" article by Jim Carlton:
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the many calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labelled the diskettes by rolling them into a typewriter to type on them.
4. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the floppies.
continued below....
2006-12-23 04:55:15 · 10 answers · asked by Anonymous in Entertainment & Music ➔ Jokes & Riddles
5. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was then heard putting the phone down, getting up and crossing the room to close the door to his room.
6. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key.
7. Another Dell customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. "Yeah, I got me a couple of friends," the customer replied. When told "Egghead" was a software store, the man said, "Oh, I thought you meant for me to find a couple of geeks."
2006-12-23 04:55:56 · update #1
8. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.
9. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
10. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring that the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse.
2006-12-23 04:56:23 · update #2
11. True story from a Novell NetWire SysOp: Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?" Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?" Tech: "I'm sorry, but did you say a "cup holder"?" Caller: "Yes, it's attached to the front of my computer." Tech: "Please excuse me if I seem a bit stumped; it's because I am. Did you receive this as part of a promotion, like at a trade show? How did you get this cup holder? Does it have any trademark on it?" Caller: "It came with my computer, I don't know anything about a promotional. It just has '4X' on it."
At this point the Tech Rep had to mute the caller, because he couldn't stand it. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!
2006-12-23 04:57:57 · update #3
Oh my life! are you serious? that has actually made my day! im no wizz when it comes to computers, but i can tell the 'any' key from the 'return' one! LOL
2006-12-23 04:59:18 · answer #1 · answered by Chloe C 2 · 2⤊ 1⤋
yeah. sometimes even technical support people get these kinds of silly blunders. I wish we could get an account of stuff that they do, but I suppose it'd only be funny to people who know what all that's about...
this is funny though. this is real funny. especially 'cos I can sympathise with both sides of the story...
2006-12-23 08:46:30 · answer #2 · answered by Can I Be Your Pet? 6 · 0⤊ 0⤋
Fine, just fine! I'm loving it that I wasn't the only dunce on a computer way back...well, some number of years ago, (let's just say that my daughter now has children older than she was when I went computer illiterate), I mean when I started learning!
2006-12-23 05:29:05 · answer #3 · answered by cowboy 3 · 0⤊ 0⤋
It actually doesn't surprise me that these are real. Great Laugh!
2006-12-23 05:37:17 · answer #4 · answered by tamali 2 · 1⤊ 0⤋
Good grief. This can't be for real. How dumb are these guys?
2006-12-23 05:01:41 · answer #5 · answered by Lady Ettejin of Wern 6 · 2⤊ 1⤋
haha
2006-12-23 05:18:12 · answer #6 · answered by Anonymous · 1⤊ 0⤋
uh, do these people have brains
2006-12-23 05:22:50 · answer #7 · answered by the one and only robertc1985 4 · 1⤊ 0⤋
I see you got the email also.
2006-12-23 04:58:56 · answer #8 · answered by mykl 3 · 1⤊ 3⤋
lmao people are so stupid
2006-12-23 05:06:08 · answer #9 · answered by Hi 5 · 1⤊ 1⤋
i would mate but i aint got the time.must dash..........................
2006-12-23 04:57:57 · answer #10 · answered by Anonymous · 1⤊ 2⤋