2006-12-22 10:41:00 · 9 answers · asked by Anonymous in Business & Finance ➔ Credit
if you're calling on a normal business day, you should get a live person. just write a letter to the address they have on the statement for inquiries not the payment address. or keep calling.
2006-12-22 10:46:28 · answer #1 · answered by morequestions 5 · 0⤊ 0⤋
I don't waste my time on the phone. I could never get a "real person" to vent my spleen to, it was always some recording telling me to press this button or that. If you want to protect your rights as a consumer, write them a letter and make sure you keep a copy.
2006-12-22 20:31:03 · answer #2 · answered by Call Me Babs 5 · 0⤊ 0⤋
Sometimes if you keep pressing '0' it will automatically send your call to a live person
2006-12-23 11:44:20 · answer #3 · answered by asreid14 5 · 0⤊ 0⤋
Try pressing '0' or '9' or the * key. One of these will usually lead to an operator.
2006-12-22 20:29:34 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Isn't that funny? They have plenty of live people to call to solicit their credit cards or call you if you are late on a payment though!
2006-12-22 18:49:34 · answer #5 · answered by msuzyq 4 · 0⤊ 0⤋
Try searching for the issuer on gethuman.com. They are a good source for info on getting past automated systems.
2006-12-22 21:15:22 · answer #6 · answered by STEVEN F 7 · 0⤊ 0⤋
Wait until it gives you all your options and then do nothing and it will automatically transfer you to a customer service agent, or wait for it to tell you what number to push to be transferred to a customer service rep.
2006-12-22 18:50:17 · answer #7 · answered by SuzyBelle04 6 · 0⤊ 0⤋
Go to the website, they may have another number listed or an E-mail address.
2006-12-22 19:25:33 · answer #8 · answered by newyorkgal71 7 · 0⤊ 0⤋
Sometimes staying on the line and pushing no buttons will break thru...good luck. The telephone is so personal these days...yuk!!!
2006-12-26 18:36:49 · answer #9 · answered by Rick 3 · 0⤊ 0⤋