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The barriers are: not knowing or focusing on customers' need (not listening to customer lead to loss of business), lack of communication between management and employees(no clear leadership role, no sense of direction lead to objective failure), lack of training in company policy, regulation and technology ( inadequate knowledge or not enough training from how to conduct a service to how to use technology to get a point across lead to inadequate performance).

2006-12-20 18:40:20 · answer #1 · answered by obsedian909 2 · 0 0

pick a business......it has its own language when you've been there long enough.

a person spends their career in say the hotel industry. at some point they come to an impasse where they must improvise and may want a career change. they decide to work with an outfit who fills travel agents' orders because its not that far out from the hotel industry.

he gets there and they offer to train for free. during classes it becomes painfully clear to the instructor that this is a square peg trying to fit into a round hole. many of the other students were travel agents who already had a grip on the language necessary.

does this scenario help your need?

2006-12-21 02:38:50 · answer #2 · answered by ? 6 · 0 0

My first thought is that if it's effective communication there shouldn't be any barriers, but that is taking the question literally. Per research, here's at least three sources in which you can attain your own answer:

http://www.rsc-ne-scotland.ac.uk/ie/Who%20Am%20I%203/Who%20Am%20I%203-590.htm
http://www.marin.cc.ca.us/buscom/index_files/page0007.htm
http://www.dynamicflight.com/avcfibook/communication/

Good luck! (smiles)

2006-12-21 02:28:28 · answer #3 · answered by Anonymous · 1 0

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