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In window XP, I restalled the USB Lexmark printer, It went to other device in device manager with yellow question mark, connection error appears each time when I print doc. Please help and tell why

2006-12-20 11:53:49 · 9 answers · asked by jingwang 2 in Computers & Internet Hardware Printers

9 answers

Go to Device manager, delete your printer but do not reboot your PC yet. Uninstall the printer software and shutdown your PC. Disconnect your printer from the PC. Turn on PC, install the printer sofware but do not connect your printer to the usb port until the software told you to. If you previously connect your printer to the front usb port of your pc, this time connect it to the usb port in back. The front usb port is not reliable. Window now should have recognize your printer as a usb device and install all required drivers.

2006-12-20 12:40:03 · answer #1 · answered by Ted B 6 · 0 0

A few USB related suggestions:
1. Try connecting the printer to the front usb port.

2. Go to start/control panel/printers and faxes and check the printer status to see if the icon says 0 and ready.

3. Try canceling any documents pending in there.

4. If a document is stuck in the queue, turn off your computer and printer and disconnect the usb and power cables. With the power cables for the computer and the printer disconnected, press and hold the computer and printer buttons for 10 seconds each and start both devices up and then connect the usb cable once they are done starting up. Try printing now.

5. If in printers and faxes you notice copies of the same printer. Right click each of the copies and go into its properties and do a test print to see which is working. Set the printer icon that works as default.

6. Click start/run and type in services.msc and in the services window that opens look for a service called dlcj device or dlcc device and lexbce server and ensure they are both turned on and are set to automatic. Also check the RPC and print spooler in that list and ensure they are started up. You could try to restart the print spooler.

7. Ensure that the drivers are properly installed. If they are not installed, install from the cd provided or download from support.dell.com and that would basically take care of it.

8. If none of this works, your windows might have problems. Reinstall it.

All the very best.

2006-12-21 07:03:31 · answer #2 · answered by spyke 2 · 0 0

Just remove and reconnect the device in the USB port. Nowadays, most external devices are conveniently connected to a computer using the USB ports. Some times, the USB device is not recognized by the computer due to a number of reasons. Please visit http://fixit.in/usbdevice.html for more information

2006-12-21 11:12:22 · answer #3 · answered by Anonymous · 0 0

You have to go to control panel, open printers, right click on your printer then go down and left click properties. Scroll across to ports and change it from LPT.1 to the USB printer port make sure you have clicked on bi-directional support OK

2006-12-20 12:49:51 · answer #4 · answered by Tezza 1 · 0 0

well it sounds like theres a problem with your drivers, the smiley face, star, dollar signs etc are the printer not been able to "translate" the computers language, I would uninstall your driver and down load the latest version direct from HP's website. If all fails contact HP's tech support line

2016-05-23 02:37:14 · answer #5 · answered by ? 4 · 0 0

Try another connection port, most computers have bore than one usb port.

2006-12-20 11:59:04 · answer #6 · answered by elmer b 2 · 0 0

go under control panel>device manager>ports>seeif usb is enabled.

2006-12-20 11:58:15 · answer #7 · answered by churchillbilly 2 · 0 0

Click Start and then "run" Type services.msc search for Print spooler click it one time and then press restart. Restart your computer.

2006-12-21 10:37:31 · answer #8 · answered by Paul 2 · 0 0

BECAUSE YOU NEED TO RE-STAR YOUR COMPUTER. THEN IF DOES NOT WORK TRY TO UNI STALL THEN RE STAR AGAIN AND INSTALL THE SOFTWARE, BUT IF DOES NOT WORK TRY TO UNI STALL THE SOFTWARE THEN CONNECT YOUR PRINTER WITH OUT USING THE CD AND IT WILL SAY NEW DEVICE FOUND AND YOU WILL NEED TO FALLOW THE STEPS TO CONNECT YOUR PRINTER(THAT HAPPEN TO ME)

2006-12-20 12:00:55 · answer #9 · answered by Anonymous · 0 1

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