my neice bought a car from a garage a week ago and has found out ther;s an electrical fault on the lights and?

Question

she went to get a key cut and was told its not the master key so that will cost her more money the car salesman said he would give her 6 months warranty on the car but it was only on the engine and gearbox has she got any rights for her money back cos lots of little things are going wrongwith it already she only had it 9 days can anyone advice please

Answer 1

if the trader wont sort it get yourself a big placard saying this
trader sucks park outside his garage and then see what he
does, it worked for me.

Answer 2

Congratulations on home ownership. And welcome to the reality of figuring out how to stay on top of stuff when you can't just call the landlord anymore! That the unit is new is important! Yes, in most locations, the builder should be responsible. I gather you are somewhere in the British Commonwealth? Ask locally what your rights are with a new home, and read your contract to determine what the warranty period is. Same for whether the electrical system is "yours" (likely) or part of the shared ownership. In the US, a typical home circuit is 15A. A kettle and an iron are both "big suckers" and I would avoid having both on the same circuit. I can always tell when my iron is up to temp, because the lights that are on the same circuit get brighter when it stops drawing. Presuming the circuit is okay and it is being overloaded, but the circuit breaker is the safety feature, and it is not unsafe to trigger it. The loose socket is definitely a problem. Have that checked. In the US we can buy the bits to fix these ourselves, but I'm not sure if that is true everywhere. Ask around, perhaps a handy friend can do it. Basic sockets are under $5 US here, and the only required tools are a screwdriver and electrician's pliers (they have a flat near the back of the pivot point for stripping insulation off).

Answer 3

In the UK, a car sold via a retailer must be fit for the purpose. Minor faults I'm afraid are just part and parcel of owning a used car. Not having the master key and a minor electrical fault are not good enough reason to return the car. Most decent retailers will probably help you in repairing the fault depending on price paid.

Go back to the garage and ask if they will repair the fault. They may surprise you.

Not all car traders are crooks believe it or not.

Answer 4

Depends on what terms she brought the car - doesnt sound like she can get her money back as the warranty cover engine and gearbox only. The remaining things wth the car will no doubt be on a sold as seen basis and therefore she hasnt got a leg to stand on. I would read the small print and if in doubt give trading standards a ring to ask for advice xxxxxxxxxx

Answer 5

You need to find out what the warrantly explicitly says. Also, did she get the car from an authorised used dealer or a general garage? If she got it from an authorised dealer then just work your way up the management chain. If the dealership manager is no help contact head office to complain. I would also suggest contacting trading standards also. To be honest I can't really say much else without more details, sorry.

Answer 6

After only a week the car has to be Fit For The Purpose by law

Answer 7

Consumer law in the UK states the item bought must be fit for purpose. If the light problem and other faults make the car unfit/unsafe to drive, or driving it would be breaking the law, then it is, clearly, not fit for purpose. Get on to your local Trading Standards Office, or you local Citizens Advice Bureau for advice. Failing that talk to a solicitor who specialises in consumer Law.

Answer 8

car salesmen can be arseholes as there are loads of clauses to this, the car was probably under a buy as seen category in which case these things should have been checked at the time of sale, there isn't much you can do and unfortunately the warranty doesn't stand for much either, they worm their way round that too.

Answer 9

She should have had the vehicle inspected by someone who knows about cars, such as an AA or RAC inspection. Did she get the vehicle HPI checked to see if it has a hidden history? No, I bet she didn't. She's bought a great big pile of crap.

Answer 10

Better check your state's lemon laws! It may be too late to get her money back under typical "Right of Rescission" clauses as they are typically only good for 72 hours.

Answer 11

if the car is older then 7 years she has to fix it and do nothing but fix it and if the car is not older then 7 years you can check with your local consumer protection office and ask them for advice also if she paid less then 3,000 don't even waist time looking for help and fix it.......