what steps should I take, I searched my computer for the word "trojan", it came up with 104 files!!!! Sugg.?

Question

i need some specifics,

i need some specifics...

i do have norton, can that remove them, cause it didnt when i ran a full scan?

Answer 1

finding the word trojan in your files (a search) is not a alarm as norton will have that word in it.
it is a problem tho if you have any trojans
i would get norton up todate and do a full scan

Answer 2

Yogi's answer is not 100% true. If i were a person making a virus i'd name it something like Gsys.exe i wouldn't name it trojan. You searching for the word trojan might bring up temp files from forever ago when someone went to trojan.com. Or it may have found the virus definitions for an antivirus program. The only way to know you're infected is with a virus scan. go here:
http://security.symantec.com/sscv6/home.asp?productid=symhome)&close_parent=true&bhcp=1

this is a norton antivirus online scan. It won't remove the viruses if it finds any, you'll have to buy the program for that, but you can at least tell if your pc is infected. There are a lot of free anti virus programs out there but i find i'd rather pay for something i know will work. Norton has never let me down. good luck.

Answer 3

ewido (AVGAS) is the best Trojan remover available. Run both programs since Trojans are use to install adware.

Download and Update Ewido (now called the AVG Antispyware). Do not run:

http://www.ewido.net/en/download/...

Download AdAware SE and update. Do the setup. Do not run:

http://www.filehippo.com/download_ad-aware/

AdAware SE Setup:

1. Select "use custom scanning options" then select "customize". Make sure the following options are enabled: "scan within archives," "scan active processes," "scan registry," "deep scan registry," "scan my IE favorites for banned URLs," "scan my Hosts file."

2. Select the "tweak" option. Under "scanning engine," make sure "unload recognized processes and modules during scan" is enabled. Enable "scan registry for all users instead of current users."

3. Under "cleaning engine" turn on "always try to unload modules…," "during removal unload explorer and IE if necessary," "let windows remove files in use at next restart," and "delete quarantined items after restoring."

4. Use the "select drives and folders to scan" option to ensure that your entire hard drive is scanned (if you have more than one hard drive, scan all of them (of course, do not include floppy and CD/DVD).


TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.


EMPTY INTERNET EXPLORER BROWSER CACHE:

1. On the Internet Explorer Tools menu, click Internet Options.

2. On the General tab, in the Temporary Internet Files section, click the Delete Files button. Select the Delete all offline content check box in the confirmation dialogue box that appears, click OK. Click OK again.

RESTART IN SAFE MODE:

To do this you need to hold down or repeatedly tap the F8 key while the computer is booting (when the computer is displaying a black screen with white text). When the boot menu appears, use your keyboard arrows to select "Safe Mode."

Safe Mode can look quite ugly. The color may look bad, and all of your desktop icons will be very large. This is normal.



START THE SCAN WITH YOUR ANTI-VIRUS OR ANTI-SPYWARE PROGRAM.


When the scan and removal are completed REBOOT COMPUTER. This will restart you in normal mode. DON'T FORGET TO RESET HIDDEN FILES AND FOLDERS.


NEW RESTORE POINT.

The RESTORE POINTS may be infected with the Malware and cannot be used.

HERE'S HOW:

1. Click Start, and then click Control Panel.

2. Click Performance and Maintenance, click System, and then click on the System Restore tab.

3. Select the Turn Off System Restore check box, click Apply, then restart your computer.

4. Return to the System Restore Tab and turn System Restore back on.


TO SET A NEW RESTORE POINT:

1. Click the Start button.

2. Point to Programs, then navigate to Accessories, then System Tools, then click System Restore.

3. Choose Create a restore point, and then click Next.

4. In the Restore point description box, type a name for your restore point, and then click Next.

5. Click OK.

NOTE: If you are using Windows XP Service Pack 2 (SP2) and are unable to access the Internet after removing Malware, there is a command that may fix the problem. It works by resetting the winsock catalogue. Click on Start, then Run and type CMD in the box. Click OK. Type "netsh winsock reset" (no quotes)into the DOS window that appears.


ADDITION INFORMATION ABOUT TROJANS:

There are Trojans that fall into the Smitfraud family. These require the use of a specialized program for removal. Here are two sites that specialize in removing these:

http://www.internetinspiration.co.uk/roguefix.htm

http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

Answer 4

Simply by searching for the word 'trojan' wont give you an accurate image on the number of malware on your computer. Get a good antivirus(there are some good free ones) or scan your computer for viruses online:

http://housecall.trendmicro.com/

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=23&pkj=YZYUFNJSVSTIVVBENOT

Answer 5

i guess you alredy know thats the virus if you didnt use antivirus to find them dont worry when you do youll findd a 100 more hidden lol
run kaspersky or whatever antivirus software you have to full system scan its no problem youl get rid of them : )

Answer 6

Update and run your Anti-Virus program. Don't have one? You can run a free online scan from Trendmicro. When I have tested it it takes some time to run it but it may be time well spent if it can fix any problems.

Download and run http://housecall.trendmicro.com/

Answer 7

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Answer 8

ok dont worry.. go to www.avast.com and get the free home edition install and update it.. schedule the boot time scan and restart ur pc it will scan and kill the trojans
cheers
NORTON hahahaha.. go to pcmag.com or pcworld.com or cnet.com and see nortons detection.. man u leaving the year 1990... its worst than fprot antivirus..detection is 14%

Answer 9

I did the same search, and when I clicked on one of the files it found...it said trojan update from spybot search and destroy. check and see if your are related to norten's updates.

Hope that this helps you!

Answer 10

you need an anti-spyware. here are download of 74 most popular removers:
http://www.2-spyware.com/anti-spyware