i bought the laptop about 2 months ago if that and already the dvd drive is not working the computer says that it is not there is it broken or is there a wire thats come detatched i havent done anything to it, its just suddenly started doing this
2006-12-20 06:00:18 · 8 answers · asked by miss89 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
when i put a cd in it sound like its about to load it but then it just stops so is it just a lose connection?
2006-12-20 06:15:56 · update #1
call sony cutomer care for service
2006-12-20 06:07:00 · answer #1 · answered by GoLd E 5 · 0⤊ 0⤋
Is it sometimes there and somtimes not there?
Mine is sometimes there and sometimes not, but I think there is a loose connection somewhere, anyway since I need the laptop everyday for work etc. I find that a nice quick fix is if you gently push the drive more into the actual laptop, this should make the connections if it is loose. I don't know because I have an HP laptop but is there a light on your drive? if it flashes when you push it in, you can then push the eject button or check the "My Computer" bit and it should be there.
That only works if the connecetion is loose, if it has become totally disconnected, I doubt my solution would work - But if you need a quick fix while over Christmas, try it, you never know, it might work! :)
Oh and there is a chance that the drive is broken but unlessit has had a fall or something dropped on it, I don't think it would be broken.
Good Luck and Merry Christmas
2006-12-20 06:12:31 · answer #2 · answered by Alex 5 · 0⤊ 0⤋
Maybe you should try to get Windows to reload the driver...
Start - Control Panel - System - Hardware (Tab) - Device Manager (Button) - DVD/CD-ROM drives (Double-click) - Right click on the DVD drive - Click on "Uninstall" - Click on "OK"
Then, shut down the computer, wait a few, then power up again.
If that doesn't fix it (and since you computer should still be under warranty), bring it back to the store...
2006-12-20 06:10:36 · answer #3 · answered by absilvero 3 · 0⤊ 0⤋
have you chk the device manager if the computer detects drive E: or have a driver problem?mybe a virus is dis abling the drive E: try to restart and go to bios (f2)then bios sequence then #1 is CD/DVD drive,then try to put WINdows cd to Boot from the CD but dont continue the bot yet.just chk it f it can detect the cd,if the computer detects the windows cd.back up 1st your files den re format it
2006-12-20 06:16:38 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Call the manufacturer or take it back to the place you bought from and have them fix it for you. Since you have it only for two months, it should be under warranty. So, don't try to do anything on your own.
2006-12-20 06:08:12 · answer #5 · answered by Nikolas S 6 · 0⤊ 0⤋
when u go under my computer does it shop that there is a DVD drive? can u open the drive? let me know if u need more help
2006-12-20 06:04:18 · answer #6 · answered by Sagar 6 · 0⤊ 0⤋
i'm in dire % of this DVD ( restore DVD of Sony VAIO "VGN-CR35M ) Please furnish me a duplicate of it if accessible You galore Thanksgiving i'm sorry i do no longer understand that it grew to enhance into accessible to place in yet yet another restore
2016-12-11 12:57:36 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Hi!
I'm afraid you might have to send it over to a service. It seems to me that a cable is detached, or the drive is broken.
Good luck!
2006-12-20 06:04:45 · answer #8 · answered by Robintel 4 · 0⤊ 0⤋