having problems finding the certificate of authenticity so that i can send scanned information to e-mail site

Answer 1

To tell if your MS program is authentic:

http://www.microsoft.com/resources/howtotell/ww/default.mspx


To find a product key:

WinXP: http://www.mvps.org/marksxp/WindowsXP/prodid.php

Office: http://office.microsoft.com/en-us/assistance/HA011508341033.aspx