Okay so I had Norton Internet Security and I had created the main "Parent" account with an account on my computer that has now been deleted and my dad forgot the password to it so theres really no way to get it off my sysem even when I use "Add/Remove Programs" I need to delete that version of Norton because it has expired and I purchased the 2007 version for $50 dollars but it wont let me install it until I have deleted the old one. Now my computer is LOADED with viruses and spyware and I dont know how to delete the old Norton Internet Security. Have any ideas or is my only option to TOTALLY wipe out my system with recovery discs? Help would be very much appreciated. Thanks
2006-12-14 08:08:34 · 6 answers · asked by Painted By Numbers 2 in Computers & Internet ➔ Software
You can try the Norton Removal Tool, I'm not sure if it will work or not since you have a password set:
http://www.symantec.com/symnrt
2006-12-14 08:12:21 · answer #1 · answered by Yoi_55 7 · 0⤊ 0⤋
2
2016-08-24 16:13:26 · answer #2 · answered by ? 3 · 0⤊ 0⤋
I suspect one of the viruses is keeping you from being able to deal with Norton.
I suggest trying Trendmicro PC-cillin internet security.
But the best thing in your current mess would be just to reformat and start clean since you know you already have corrupted files.
2006-12-14 08:17:00 · answer #3 · answered by yeller 6 · 0⤊ 0⤋
try the norton removal tool as put in above answer
try this online scan to clean up pc
www.housecall.trendmicro.com
2006-12-14 08:15:30 · answer #4 · answered by great one 6 · 0⤊ 0⤋
Boot up in secure mode then initiate each software separately until you get the project, then you definately ought to comprehend what's it. have you ever ran undercover agent ware and spyware courses. i might run those first.
2016-10-05 07:50:43 · answer #5 · answered by ? 4 · 0⤊ 0⤋
Been here yet...{:-{}.
2006-12-14 08:17:57 · answer #6 · answered by Anonymous · 0⤊ 0⤋