my parents have to spend overnite at tokyo's airport due a 6 hour delay leaving chicago which caused them to miss their scheduled flight from tokyo to bangkok... do airlines offer overnite hotel accomodations since the delay was an airline issue.
2006-12-14 07:27:57 · 14 answers · asked by roc779301 2 in Travel ➔ Air Travel
Yes, if the delay was due to the airline and not weather. You can ask for distressed passenger voucher.
2006-12-14 07:35:21 · answer #1 · answered by Sir J 7 · 0⤊ 0⤋
Sometimes they do, depending on the situation. If they cannot find any other flight for you they will put you up in a nearby hotel only past a certain time. You should have them contact the airline if they do not get their room for free and complain. Usually the airline will bend and give them a free voucher or whatnot for an unsatisfied customer with a good case.
2006-12-14 07:36:59 · answer #2 · answered by Sandoes16 2 · 0⤊ 0⤋
According to the DOT the airline is not required to give anything. However each airline has their own contract of carriage outlining their policy. That can usually be found on the airlines website. If the delay was weather, air-traffic-control, a strike or anything alse considered "act of God" they generally offer nothing.
2006-12-14 09:13:55 · answer #3 · answered by apuleuis 5 · 0⤊ 0⤋
If both flights are ticketed on the same ticket, the arriving airline should provide an alternative connecting flight within a resaonable time. If accommodation is necessary, it should provide free or discounted hotel accommodation, depending on the circumstances.
2006-12-14 07:36:54 · answer #4 · answered by imdashti 6 · 0⤊ 0⤋
Hah, that's a good one.
They could pressure the airline but chances are they're sol.
If they're lucky they'll get a blanket and a pillow - maybe. Perhaps a cup of coffee.
Tokyo has a nice airport so it shouldn't be so bad for them to hang about 6 hours.
2006-12-14 07:36:36 · answer #5 · answered by parsonsel 6 · 0⤊ 0⤋
Major airlines are suppose to offer lodging and meals if they are the cause of a delay like plane problem or no pilots. If it's beyond their control like weather system in the departure or arrival city...they will not provide lodging.
2006-12-14 07:32:18 · answer #6 · answered by mdbayboater 2 · 2⤊ 0⤋
near international airport at sahar it self a lot of hotels are available depending on your budget,and in santacruez national ap too hotels are available near station/or highway.just get down in airport hotel counters are working 24 hrs,but dont go to touts outside
2016-03-29 07:18:14 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Yes, and if your parents are in Tokyo right now, how is asking this question on here going to do anything? They are probably already in their Hotel room sleeping.
2006-12-14 07:31:41 · answer #8 · answered by Anonymous · 0⤊ 1⤋
Yes, happened to me at Tokyo. Northwest put us all in a hotel.
2006-12-14 09:53:56 · answer #9 · answered by averagebear 6 · 0⤊ 0⤋
I beleive they give you a voucher to certain hotels in the area. It differs from airline to airline.
2006-12-14 07:31:31 · answer #10 · answered by tHEwISE 4 · 0⤊ 1⤋