The airline lost my luggage...?

Question

if any of my stuff is broken do they have to pay for it? and do i get any compensation cuz they said it would be here yesterday and it's still not here today.....oh and on my flight was cancelled/delayed so do i ask for compensation or will they give it to me? my bags had the priority flag on them too, so they screwed up!

Answer 1

well, it should say on the website their lost luggage policy or you can call them. And now I'm pissed, I just recently flew on Continental and due to about three different reasons we arrived at the connecting airport more than 6 hours late. We all missed our flights. I had to sleep at the airport overnight and the next flight didn't leave until 5:30 p.m. the next day. You know what they offered me? A voucher good for one free meal! And you got $300! Plus another guy I know, he got in a few hours late with a diff airline, and they offered him a free ticket just for that!

Answer 2

You shouldn't ever expect any compensation when an airline loses your bags or a flight is cancelled or delayed; the only time you are guaranteed compensation is when you are bumped due to overbooking. That doesn't mean you won't *get* compensation, though; it'll be up to the person who assists you. Usually the airlines do not allow them to be very generous. Make sure you are very calm, nice, and polite when speaking with any of the airline reps. Raising your voice or becoming frustrated will only make them less likely to help you.

If your plane was cancelled/delayed due to weather, you're out of luck, you won't even get a discount on a hotel that you pay for out of your pocket.

If your bag does not show up after 72-96 hours (check the airline for the cutoff time), you will get compensation, usually around $250/bag but never more than that unless you purchased additional insurance before turning your bags over.

Answer 3

Generally they will not pay for it, because packing properly is your responsibility. Also if your flight was delayed/cancelled due to weather you probably won't be getting anything. If it was due to maintenence, you are more likely to get something. However, if you did not get anything at the time of the flight, you will not be getting anything. Once a bag is lost long enough, you can claim compensation for the items in it, but each airline differs on when that is. All that type of information can should be able to be found on the airlines web page.

Answer 4

They will only pay to the maximum of their lost baggage policy, which is not much, unless you have additional insurance. With the broken properties, you will not get anything extra, unless you can prove it's a default or neglegent or breach of care. I don't know what the priority flag means, but if you fight with them, you might get away with some extra money.

Answer 5

somewhat they used to have a educate noted as airline and that i couldnt believe what percentage complications southwest has like lost bags, bags replaced into mistreated and many different complications so i wouldnt dought that befell to you. also it truly is often the airports fault to no longer purely the airline.

Answer 6

Cal their customer care number. for continental its 1 800 we care2. i got a 300$ voucher for them being 4 hours late. Tell them you will also cancel your business acct with them too. and dont tell them a business. this is a big plus for them to compensate you.

if its broken you have to file a claim against them . if they find your stuff was mispackaged then they will deny your claim. good luck

Answer 7

You get some compensation, but not a whole lot of it

Answer 8

if stuff is broken, they probably won't pay for it unless you have proof (pictures or whatever) that is wasn't broken before you flew.

I doubt you will get anything from them...MAYBE a free ticket??