I am about to start a job where I will be selling [insurance]. Does anyone have any really good tips for closing a sale? Or better put, on how to GET the sale?
Different people have a variety of good advice, so I am looking forward to your answers! :-)
2006-12-10 07:31:47 · 10 answers · asked by chanteuse87 5 in Business & Finance ➔ Insurance
The single most important thing you can do is to protect your credibility and your reputation with the customer. This goes beyond the "customer is always right" shtick, because sometimes the customer is wrong. You must do three things for your customer.
1) Always, always do what you say you will do. If you tell them you'll call back in 10 minutes, do it. If you tell them you can get them a market at a certain premium, you need to find a way to make it happen. The key words here would be "underpromise, overdeliver." Mean what you say, say what you mean.
2) You need to know your products, inside and out. You need to know the difference between an umbrella policy and an excess liability policy. Better yet, you need to be able to explain to the customer (in plain English) what the coverages do, what this means for them and how they are being protected.
3) If you're good to one customer, he/she will refer other folks to you because your competition will repeatedly violate rules 1 and 2. I can't tell you how often I've heard customers asking for a new agent/producer because they aren't satisfied with the job that's being done for them.
The other things to do to become a success:
Network - when you're in sales, you are ALWAYS working.
Get to know your company representatives (underwriters, claims adjusters) - these relationships will make your life a lot easier, trust me.
You have to work harder than the next guy - success isn't an accident and if you treat a sales position like a 9-5 job you'll be out of the business within six months.
Good luck - it's a great business to be in!
2006-12-10 09:25:23 · answer #1 · answered by cassee_ame 2 · 1⤊ 0⤋
Here's the key to insurance...Everyone needs it, but nobody wants to pay for it. When people call you, they are looking for you to sell it to them. Most companies will give you call-maps - Answers to commonly asked questions and things to talk about.
Make sure you know your product - If the customer believes that you don't know what you are talking about or don't understand it, they will never buy from you. Especially in these days where you can shop online and by phone from a number of sources very quickly, people have no need for loyalty.
Be an active listener. They may mention something that is small (such as they bought a new car) and you can use that - you may have new car discounts. Or they may mention something about their health, which you can use to pitch them a certain line of insurance.
Third - smile. Whether in person or on the phone, people can tell you are smiling. You will not make all your sells and don't get frustrated with a no. But learn from the nos to get the yes.
2006-12-10 16:40:23 · answer #2 · answered by jerry 5 · 0⤊ 0⤋
Chantuse: there is an way that you can sell insurance
which it takes time and effort in issuing an form towards
buyer first .Then explain about benifits completely so she or
he would understand but let both parties read also discuss
among themselves before agreeing plus yourself must state
a closing cost at end !
2006-12-10 16:03:08 · answer #3 · answered by toddk57@sbcglobal.net 6 · 0⤊ 0⤋
What type of insurance are you selling?
There are a lot of people that have turned to the internet to
buy insurance, but there are also a lot of people that have
turned to the internet to find a local agent.
There are several insurance directories that you should be
listed in. You can find them all here:
http://www.findlocalinsurance.com
2006-12-10 21:11:33 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Just be very knowledgeable of what you are selling and also the competitors in your area and their prices and also be persistent and speak clearly to the customer and what ever you do do NOT be rude remember the CUSTOMER is always RIGHT even if they are WRONG. And also know all the PROs {benefits} and CONs {downfalls} of the Policy.And the CONs or {downfalls} of the other company.
2006-12-10 15:42:05 · answer #5 · answered by William T 2 · 0⤊ 0⤋
You will sell more by the depth of your conviction than by the breadth of your knowledge. Product knowledge is important, but people will ALWAYS respond well if they know you are listening, and genuinely want to help them. I always tell my clients that I was not intending to have the answers to every question they could pose to me. My goal is to ask the right questions. If you don't know an answer to one of thier questions, ask them "Mr./Mrs. Prospect, I do not have the answer to that question, but if it is important to you, I will find it." Then, GO FIND IT! Do what you say you will do, and you will build the credibity and rapport you need to be successful.
2006-12-12 18:34:42 · answer #6 · answered by some advice 1 · 0⤊ 0⤋
Check out ( http://www.salesandmarketinghelp.com )
They have great advice and a section on closing sales.
2006-12-11 12:56:04 · answer #7 · answered by marketingexpert 6 · 0⤊ 0⤋
network, network, network
Just be knowledgeable about what you're selling and your competitors.
Be the most likable sales person.
Love your job or atleast look like you do.
2006-12-10 15:38:17 · answer #8 · answered by racrain714 2 · 1⤊ 0⤋
go to http://www.surelineprofit.com, hope that helps, check out all the links of the page, coz there are lots of options there for u to decide what you wanna do, good luck
2006-12-10 15:39:47 · answer #9 · answered by sizzorkay 2 · 0⤊ 0⤋
be sure you know the object you are sellling and tell the truth, don't promise anything that you can't keep.
2006-12-14 12:57:19 · answer #10 · answered by misty blue 6 · 0⤊ 0⤋