I had a new tele delivered today but when we have set it up it say's no satalite signel is being received all the wires are in the right place so i dont understand Please please help cos i can't watch any thing good on tele on my new 42 inch HD tele
2006-12-10 03:17:21 · 11 answers · asked by Sianie 2 in Consumer Electronics ➔ TVs
hi...if you have just a normal 'sky' digibox, then maybe you need to do a software update for your digibox
to do this do this...
with everything on (tv & digibox), hold in the 'backup' button on your didgbox and while keeping it held in unplug your digibox, and then plug it back in...this will start the new software download for your sky digibox....this will take between 3-10 minutes.
after it is completed your digibox will go into standby...so start it again and it should work AOK.
hope this helps
2006-12-10 03:37:42 · answer #1 · answered by chrisbell3 3 · 0⤊ 0⤋
I've had a a range of problems last week with sky. I was asked to do the following not by SKY but a qualified TV Engineer. Take the power lead out of the sky box for 30 mins and then read the manual about re-booting the system. then when you're ready to re-boot after 30mins re connect the power lead and follow the instructions to re-boot.
If this does not work and you've tried a range of things. I would strongly recommend that you call the technical help line on Monday during working hours and you won't get connected to India and you've get a good response. I was told that SKY was attempting to update the boxes but some boxes crashed. So they sent an engineer out to me and gave me a free service call and a new box.
I hope you get to watch your telly tonight, Heart Beat is great on a 42 inch
2006-12-10 03:27:14 · answer #2 · answered by Mowgli 2 · 0⤊ 2⤋
i'm afraid you are with a bad supplier. apparently it is £65 every time an engineer comes out to look at you sky box and every single person i know has had problems with their sky box when they haven't done anything and have to pay over and over to get a new box that still doesn't work, also i saw a watchdog bbc program with thousands and thousands of people saying they had the same problems as my friends, all of they have had more than 1 box some up to 15 in 1 year and they all have problems they haven't caused but still have to pay the £65. i think this is where sky makes the money and why it's relatively cheap to join.
i know this doesn't help u much but think about a new supplier
2006-12-10 03:36:18 · answer #3 · answered by purplesneakers 2 · 0⤊ 0⤋
Which browser will work with Sky sports beside IE
2016-02-04 06:58:08 · answer #4 · answered by Frank 1 · 0⤊ 0⤋
Try switching the sky box off at the wall and leave it for 10 mins then switch back on...this resets the box!! Good luck!
2006-12-10 03:21:58 · answer #5 · answered by prettywoman 6 · 0⤊ 0⤋
Try turning it off by the mains for a minute and remove and wipe card with clean dry cloth, turn tv on and insert card!
Hope it works good luck
2006-12-10 03:23:09 · answer #6 · answered by Welshchick 7 · 0⤊ 0⤋
I'll tell you what not to do, don't phone "sky" it'll cost you a fortune and you won't understand a word they say, unless of course you're from the highlands/
2006-12-10 03:28:00 · answer #7 · answered by Anonymous · 0⤊ 0⤋
It could be the weather conditions. I'm in Scotland and it's miserable - very windy and rainy. If it's very stormy or snowy, sometimes the signal can be affected.
2006-12-10 03:30:34 · answer #8 · answered by mckenzie6996 1 · 0⤊ 0⤋
Have you paid your subscription? It could be easy to overlook in the excitement of getting classy new equipment.
2006-12-10 03:20:50 · answer #9 · answered by Tony B 6 · 0⤊ 1⤋
try later there may be atmospheric interference, it sometimes happens when weather bad. or ring sky no on your viewing card.
2006-12-10 03:27:42 · answer #10 · answered by Anonymous · 0⤊ 0⤋