I was charged for a dvd I never received dated dec.1,2006
2006-12-09 09:07:42 · 5 answers · asked by Anonymous in Business & Finance ➔ Credit
Talk to your credit card company and dispute the charge. They will get you a refund.
2006-12-09 12:19:06 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Are you trying to contact your credit card company, or the company that was supposed to send you the DVD? Most credit card companies won't let you dispute a charge for a mail/internet ordered items for a few weeks (mailing time), but you also have to show that you contacted the vendor and informed them of the problem. A credit card company will only give you your money back if your efforts with the vendor fail, not if you don't take any action.
2006-12-09 10:55:11 · answer #2 · answered by Jason 3 · 0⤊ 0⤋
If you paid by a credit card, especially Discover, you can e-mail them and dispute the charge. They will put a hold (temporary credit) on the money until the dispute is resolved. They contact the seller and if it is not resolved they contact you and you have a three way call. I have solved problems that way.
2006-12-09 09:18:51 · answer #3 · answered by Bella Donna 5 · 0⤊ 0⤋
email. I had the same problem. Just go to contact us or reply to an email you have received and it usually takes about 2 business days to get a response, but they will respond to you and take care of it immediately.
2006-12-09 09:11:44 · answer #4 · answered by ladysassafras 2 · 0⤊ 0⤋
I don't know where company you ordered from. Gethuman.com can help you contact a human at many companies.
2006-12-09 11:36:21 · answer #5 · answered by STEVEN F 7 · 0⤊ 0⤋