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The store said they're allowed mistakes and didn't have to honor the $99.99 price. Is the store wrong and I should get a $100 refund, or should I just return it? Does this say they owe me money back or that I can't do anything about it?-----
It is an unfair or deceptive act for a seller, manufacturer, franchisor or distributor who discovers a material error in an advertisement subsequent to the submission date of the advertisement to fail to either honor the terms of the advertisement or to promptly correct any material misrepresentation by clearly and conspicuously disclosing the information necessary to eliminate such misrepresentation in the same advertisement or, if not feasible, in the same advertising medium, if reasonable, and as close thereto in both proximity and time as reasonably possible. Examples of misrepresentations requiring correction include, but are not limited to, information relating to prices, product descriptions or availability of product.

2006-12-09 04:26:45 · 6 answers · asked by Moxie1313 5 in Computers & Internet Software

I did bring it up at the register - that's when the cashier called the supervisor and that's when I was told they're allowed to make mistakes. I then called the store's customer svc number and left a complaint and called the store and talked to the supervisor. He again said since it's such a large price difference they didn't have to honor it. It was actually my dad who bought it, and I told him not to. I'm ready to return it, I just wanted to see if I had anything to complain about when I did. I'd rather give another company the money since this one was rude about the whole thing.

2006-12-09 04:41:17 · update #1

6 answers

Dont listen to crayon. I use to work at a very popular store. And the best kept secret was what its advertised for is the price you have to sell it for.

Whenever there was errors in the newspaper, the store mnager had to post an error correction notice in plain sight, otherwise they would have to sell the item for the advertised price.

Go to the store manager, then go to their manager. Then go to their manager, and tell them you will report them to the better business bureau AND to teir corporate offices.

The store managers will get away with whatever they can, until you call them on their bluff.
They can get in trouble for that,.

I once saw a customer get software that costed over 200 bucks for 49.99 because an older sales tag was on it.

You have to see if the exact same sku item number was what was advertised. If it was, then they MUST give it to you for the advertised price. They can get fined and managers know this, but still they will try to do what they can to get away with as much as they can, to increase as much profit for the store that they can. Theyll even call in another store manager to tell you the same thing, and even try to be nice about it. If you only knew what the store managers get away with and what they can do.

Complain complain complain.

Now the fact that you left the store already might play a role in it.
But Id return ASAP and tell them to let them use their telephone to contact the district manager because you found out that they must honr the price that was advertised and you want it documented so should it be required to pursue this further you have all the proper info and proof you gave mnagement every opportunity to rectify the situation
The fact is the store already knows they have to give it to you for the advertised price..

What they are suppose to do honor that one price adjutment and then ensure that no other mistakes were made.

For black friday, I got a digital camera for 129 after a manager tried to claim that it was a before 12:00 sale. It wasnt. I saw a tag for the item that was a prior sale price displayed in front of the camera.
I argued my case, and they had to give me it at 129 instead of the 199. Then they tore up the tag I had showed them so it wouldnt happen again.

Store managers are some of the shadiest people youll ever meet.

2006-12-09 04:42:19 · answer #1 · answered by writersbIock2006 5 · 0 0

Boy, you may be in trouble. Dumb or not paying attention probably cost you.
No, they are not required to honor the $99.99 price, but the time for you to have contested the price was when you bought it. After the fact may be too late. It ALWAYS says on any advertisement that they are not responsible for errors.

2006-12-09 04:34:01 · answer #2 · answered by dulcrayon 6 · 0 0

the recent element in Southern California now could be to drill holes interior the gasoline tank and steal your gasoline that way. The locking gasoline cap won't end all and sundry. 5 autos in my community have had this happen to them at a cost of $seven-hundred to $one thousand consistent with tank.

2016-10-18 00:43:00 · answer #3 · answered by Anonymous · 0 0

nope that ois wrong if da price on show says $99.99 then that is what you pay if they ask for $199.99 . dont buy it if you have then send it back they should have to honor there price on show

2006-12-09 04:30:08 · answer #4 · answered by Anonymous · 0 0

If the price is an error, they do not have to honor it! If it was posted in print to entice buyers then they change it, that is bait and switch

2006-12-09 04:37:19 · answer #5 · answered by Anarchy99 7 · 0 1

Nope, you can't do anything about it. Refund it, you'll get your $200 back, and thats the end of it. You bought it for $200.

2006-12-09 04:31:28 · answer #6 · answered by Anonymous · 0 0

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