im using a different computer right now. do you know whats wrong with my other computer and how do i fix this?
2006-12-07 01:20:18 · 10 answers · asked by Anonymous in Computers & Internet ➔ Software
As a computer technician for 12 years I can tell you that there are only three ways to easily fix this problem as long as it is a Windows issue and not a hardware issue...
1: At startup hit F8 to enter Safe Mode
2: Select "Last Known Good Configuration"
If that doesn't work...
1: At startup hit F8 to enter Safe Mode
2: Use System Restore to restore to an earlier point
If that doesn't work or you can not get into Safe Mode, the last resort...
1: At startup hit F8 to enter Safe Mode
2: Select "Safe Mode with Command Prompt"
3: At the Command Prompt type...
fixmbr c:
4: Then type...
fixboot c:
Some versions of Windows XP do not have the "Safe Mode with Command Prompt" option (this is not MS-DOS as another answerer erroneously stated). If this is the case, you will need to insert your Windows installation CD and hit R for the Recovery Console when prompted. From there, type the two commands I listed above.
If that does not work, then either your Master Boot Record has been corrupted beyond repair calling for a complete reinstall of Windows or you have a hardware issue as stated in the answer above mine.
Good luck.
2006-12-07 01:56:10 · answer #1 · answered by Dalamar 2 · 1⤊ 0⤋
If you can't get to the safe mode as one of the other persons posted, you may need to open the case. It's possible you have a loose card or memory stick. Before you start troubleshooting your computer, unplug your power cable both from the computer and from the outlet. If it's plugged into a power strip unplug the power cable at both ends reconnect to the computer then plug back into the outlet. It may sound stupid but do it. Then try turning your computer back on and see what happens
If the power cable trick didn't work next thing is open the case. If you have your owners manual you should be able to follow the instructions in it on how to open the computer case.
Before opening the case "ground" yourself by touching something to discharge static electricity. I usually touch the table the computer is sitting on and the computer box itself, both a couple of times to make sure. To prevent static electricity it's better to work while standing on a tile floor, not carpet, might need to move the computer to the kitchen.
Then follow the directions from your owners manual to open the case.
Once you've got the case open the most likely thing thats causeing your issue is a video card thats worked loose. It should be about 6 inches long by 4 inches and may have a heat sink (cooling fins) on it. It is stuck in a slot at 90 degrees to the motherboard. Push on it.
It doesnt hurt to push on all the cards, regardless of if they have worked lose or not.
Take a look at your memory sticks to see if one has poped out. They are smaller, about 4 inches long but only about half inch high. They probably have a snap device that holds it in, so if they have poped out that should be fairly easy to see. Not all memory sticks go in at 90 degrees. Some you have to put in leaning at an angle, then push back and they snap in at 90. Some may sit at an angle locked in, some straight in at 90.
If you are reluctant to touch the memory sticks, do go ahead and push all the cards in as first described, put the case back on and try to start the computer.
If that fails, myself I like to remove all the cards and put them back in. If you have never worked on a computer before however, you probably should contact a hardware savy friend, your computers tech support, or a local store.
Good luck hope this helps
2006-12-07 01:49:29 · answer #2 · answered by lefty_tn 1 · 0⤊ 0⤋
It could be so many different things causing the reboot.....start by booting into safe mode, while the computer is booting press f8 until you get the menu to start in safe mode, choose to start safe mode with networking, if you can get it to boot all the way up, then you can get into the msconfig file. click on start, then run, then type "msconfig" (without the quotes) and go to the startup tab.....uncheck everything...then go to the services tab, check to hide all microsoft services and then disable all, then reboot......if all goes well then you can go back into msconfig and start one by one restarting programs until the error occurs again (you have to reboot each time), then you'll know which program is causing the problem. If you cannot get into safe mode then you'll probably have to run a repair install using your OS disc, if your computer came pre-installed with XP then, unfortunately, you're going to lose most of your information, your files and folders will be okay but you'll have to reinstall all programs as the pre-installed version does a destructive install.
2016-05-23 03:24:40 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You can also interrupt your computer before it gets to windows and go to the Dos prompt. If you want the black screen as its loading, there are usually directions such as "Push ALT + F6 to enter the computer diagnostics." Follow whatever your computer says as it's loading.
Once you get into the diagnostics on the computer, you can follow the screen directions to scan the disk, etc.
This article has lots of good suggestions to help you:
http://www.smartcomputing.com/editorial/article.asp?article=articles/archive/r0202/06t2/06t2.asp&guid=
Faith
2006-12-07 01:34:29 · answer #4 · answered by Faith 4 · 0⤊ 1⤋
My old computer did that as soon as you would get it started, it shut itself down. Turned out we have a VERY VERY BAD virus, we tried to clean the entire computer out...didnt work, we had to buy a new one.
GOOD LUCK & HAPPY HOLIDAYS!
2006-12-07 01:30:04 · answer #5 · answered by MANDEE 3 · 1⤊ 0⤋
If your computer is not working properly while you are working on it, it could be a problem with device drivers, hardware or software.
Detailed instructions at http://tinyurl.com/yk5zpr
2006-12-07 13:27:22 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Turn it on and press f8, select "start in safe mode".
There is a software or hardware fault!
If you cannot get windows to start in safe mode, sorry, wipe the hard drive and reinstall windows!
2006-12-07 01:25:57 · answer #7 · answered by tattie_herbert 6 · 1⤊ 1⤋
goto start and then click on run type services.msc /s then go to remote call procedure right click on it click on properites then the recovery and change all the restart computer to restart service
good luck
2006-12-07 01:29:55 · answer #8 · answered by Anonymous · 0⤊ 2⤋
New battery.
2006-12-07 01:27:38 · answer #9 · answered by I think... 6 · 0⤊ 2⤋
buy a new one
2006-12-07 01:22:10 · answer #10 · answered by Imperial Grand Podperson 1 · 0⤊ 3⤋