my dog went to quarantine he stated getting ill staff failed to inform me he had cut on the bottom of foot that had been bleeding heavily for 2days.staff told me he had the cut befor he went there i rang the vets in cyprus they told me he was a perfectly healthy dog befor boarding my dog has been in the vet since the 28th of october they failed to tell me that the blood test they wanted to do was up to£250 and done 2 then they done a skin graft without letting me know my dog is still in the vets now the vet in cyprus are writting a letter to say my dog had no cut to his foot befor boarding i have a feeling that my dogs foot was trapped in he door or stood on whilst in quarantine the staff were very distant and didnt have alot to say when i mentioned it to them so my dog has been in the vet for nearly 6weeks and i have a bill for £1266 because of them
2006-12-07 00:56:54 · 7 answers · asked by jacquesy002 1 in Pets ➔ Dogs
You need that letter from the Cyprus Vet and also from the Airline.
If they have carried out treatment without your WRITTEN permission, you are not liable. You need to go in person and speak to the Vet in charge and get to the bottom of this. Its easy for them to ignore letters and phonecalls. I would want to know why this cut was not noticed IMMEDIATELY. When a dog from a foreign country is admitted, it should have at least a once over before accepting it. Why wasnt this spotted then? Therefore it MUST have happened there.
Go for it!
2006-12-07 01:02:01 · answer #1 · answered by puffy 6 · 1⤊ 1⤋
Clearly you are very distraught and understandibly so! Having gone through many traumatic imports to Oz from Europe, I can really understand where you coming from. The buck gets passed every which way.
Were you not able to visit the dog in quaranrine when he first arrived? You then surely would have been able to assess the dog yourself. If not, then quarantine has an obligation to inform you immediately of any condition arrising, either from transport, or local. Yes, you would be liable for costs, BUT not until you are informed and BEFORE you agree to such vet expenses.
2006-12-07 01:42:33 · answer #2 · answered by Karen 2 · 0⤊ 1⤋
It sounds as if the people at quarantine were negligent of your dogs care and are now trying to shift the blame. Try and get as many statements as poss and go and get legal advise from a solicitor or citizens advice they will tell you where you stand. If it happened in quarantine and they neglected to inform you about it then they should pay the vet bill. Good luck
2006-12-10 21:58:11 · answer #3 · answered by sarahc 3 · 0⤊ 0⤋
Sorry to say but the quarantie policy in UK sucks , the whole buisness is in the hands of few people and they run it like a fiefdom.I am sure they inspected him before taking the dog in , so they are responssible .How can the dog start bleeding after 2 days , if he is bleeding heavily and its a old wound how come they dint see it. Sue them
2006-12-07 01:25:48 · answer #4 · answered by shubn_nandy 2 · 0⤊ 3⤋
Well chances are is that you had filled out some paper work there to register your dog at that vet. Usually there is a peice of paper there that allows them to treat your dog no matter what. i work at a vet and we have a sheet like this but you don't really have to sign. THEy use it so they can't get sued. I'm sorry if you can't do anything but try to see what paperwork you have filled out
2006-12-07 01:13:46 · answer #5 · answered by Anonymous · 0⤊ 2⤋
So whats the question?
2006-12-07 01:00:01 · answer #6 · answered by 2 good 2 miss 6 · 0⤊ 1⤋
You have just given all the reasons why we NEVER travel with our pets.
You can never be sure what can happen to them when in the hands of others.
2006-12-07 01:09:03 · answer #7 · answered by ? 7 · 0⤊ 4⤋