I'm tired of being mistreated every time I need to bring in a car for service and want to file a complaint with BMW about this particular dealer.
2006-12-05 06:25:30 · 6 answers · asked by Otto 1 in Cars & Transportation ➔ Buying & Selling
Obviously complaining to the Dealer Principle (the main boss man at the dealership) is futile here. Take it up with a Consumer Complaints Council (if available), or the local press' consumer columnist, as well as the national dealer organization for the manufacturer. BMW especially is a proud company who have zero tolerance with bad service internationally. Visit the BMW website (http://www.bmwusa.com) and see if you can get assistance there, or contact the Guild of Motoring Journalists - they should know whom to contact.
2006-12-05 06:31:53 · answer #1 · answered by Anonymous · 1⤊ 0⤋
That's pretty rough, since obviously a BMW is going to need to be serviced a lot, based on their reliability ratings. There may be a place on the BMW website for FAQ's. There may be some helpful info there.
2006-12-05 14:35:34 · answer #2 · answered by sethle99 5 · 0⤊ 0⤋
I worked at a BMW store for three years. Try BMW of North America's website or if you want to e-mail me I can maybe help you further?
2006-12-05 15:02:45 · answer #3 · answered by It's been a while........... 3 · 0⤊ 0⤋
BMW dealers are indepently owned and operated. You need to speak with the owner and or general manager at that particular dealer.
2006-12-07 22:08:03 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Try looking for a "Contact Us" link on the BMW webiste. That's what I did for a complaint about Kia last year.
2006-12-05 14:36:26 · answer #5 · answered by canadasinger 1 · 0⤊ 0⤋
I would complain on their website and make a phone call to the better business bureau in your area too.
2006-12-05 14:33:24 · answer #6 · answered by slicowgirl 1 · 0⤊ 0⤋