JVC Camcorder problem?

Question

I have a JVC digital video camera (model GR-D60EK). It is about 2 years old and is not used often.

I went to use it last weekend and when I tried to record it kept asking me to take off the lens cap - which was already off! All you could see was a black screen with a few signs on it..

It plays back the tapes absolutely fine, just has this problem with seeing through it's lens..

Does anyone know how to rectify this problem?

Answer 1

This is a known fault with quite a few JVC camcorders including yours, see below:

Q. Important Notice to Camcorder Customers
A. JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms.

If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty.

If your product is outside warranty, please write to:

JVC Consumer Support
JVC UK Ltd
14 Priestley Way
London
NW2 7BA

Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. Please do not send your camera directly to JVC. You should send only your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out.

Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support.

Model Numbers Affected

VHS-C Camcorders
GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E

DVC Camcorders
GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

Answer 2

there's a small button/sensor for lens cap, chk if it is freeif it is stuck thn purely sparkling it with some textile pull it out with a needle or spray WD40 on it and sparkling after.