T-Mobile lied to us and told us we could easily make a payment plan. We owed 200 then and now?

Question

they send us a bill for $900.00. They disconnected the phone and said we could easily make a payment plan. Can we sue them? We cant pay this bill and its going to ruin the credit.

They cancelled the phone for us and are still charging us for a previously broken phone and another phone for business. They lied by saying we could make a payment plan with them when we offered to pay that way and when we went to pay they had already jacked our bill up hundreds of dollars.

Answer 1

I am assuming that you had a $200 bill and called T-Mobile when you couldn't pay the $200 bill and they said you could pay on an installment plan? (your question is quite vague and I can't determine the exact spcifics of your situation). If that is the case, you needed to start making payments on it and go from there. But remember, you made a contract with T-Mobile when you first bought the phone and the phone plan. Probably a year or 2-year plan. So while you were paying on that $200 you were also racking up the next month's service charges. And if you made more phone calls/minutes than your plan allowed. then you were racking up a higher bill overall.
You need to cancel the phone. Regardless of cost. Bite the bullet and cancel it. Then you need to start making payments immediately to T-Mobile. As much as you can afford, until you get it paid off. You don't want a mere cellular phone bill to ruin your credit. If you MUST have a cell phone than you need to change to a pre-paid plan so you are required to stay within a set number of minutes.

Answer 2

2

Answer 3

If anyone sues anyone, it will probably be T-Mobile suing you. Do you mean they said you could afford larger payments than you could actually afford? If that is the case, you should know what payments you can afford. You may have misunderstood the contract, but I seriously doubt they lied.