I am unable to find a way to communicate with Yahoo directly, and I am extremely disappointed with the new "beta" TV Listings.
1. I cannot view prime time (8pm-11pm) I can merely jump ahead in 3 hour increments.
2. Yahoo TV used to give info about when an episode originally aired, which I found very useful. It now lacks that info.
3. It does not even give the simple info about whether it's a "repeat" anymore (note the Numb3rs episode airing Dec. 1)
For now I’m switching to the TV Listings at http://www.zap2it.com/tv/ They are not as useful as the “old” Yahoo listings, but much better than the “beta”. I’ll check every week to see if Yahoo has reinstated their good listings format.
I would like to send this feedback to the Yahoo people responsible for the TV Listings. Do you know how this can be done?
Thank-you.
2006-12-01 01:53:00 · 6 answers · asked by Anonymous in Entertainment & Music ➔ Television
I am also very unhappy with the new & allegedly improved Yahoo "Beta" TV listings. Here is the link I used to share my issues with them....
http://help.yahoo.com/l/us/yahoo/tv/tvhelp/listings/tv-b04.html
I clicked on the "Contact Customer Care" button in the lower right hand corner.
Your concerns were the same as mine, in addition to no longer being able to add a TV Show to my calendar. I received a response from them stating that they were forwarding my correspondence to the engineering team. I don't know if anything will get done about it, but I'm certain that if more people voice their unhappiness, at least Yahoo will be aware of customer dissatisfaction.
2006-12-03 00:28:12 · answer #1 · answered by CJCinTX 4 · 2⤊ 0⤋
You can't contact yahoo over the Internet. I tried. I received unjustified violation notices I wanted to get reversed but there's no "Contact Us" to speak with someone about it. And if you reply to it a computer sends you a form letter. No one even reads it. They are unreachable via computer. You have to try to reach them by phone, that could be possible that way, maybe, somehow though I wish I knew how. I'm using TV Guide Listings now, but they're not as good as the OLD yahoo, better than this new garbage.
2006-12-01 04:56:52 · answer #2 · answered by Professor Armitage 7 · 1⤊ 1⤋
I wish I knew to give them some feedback myself...
I like the new interface -- I'm able to jump in 1-hour increments now -- but otherwise agree with you and also am missing the "Add to Yahoo! Calendar" and am experiencing some bugs with displaying all my 'Favorite Channels.'
I don't like the way Yahoo! rolls out product upgrades... they often come as a surprise, with little or no warning, and don't provide an easy-to-find link for feedback. It comes across as a "We know what we're doing, don't bother us" kind of attitude, imho.
2006-12-01 05:00:06 · answer #3 · answered by Fx 1 · 0⤊ 0⤋
Forget it, Yahoo has ruined it... time for something else.
Get Titan TV, it is GREAT just set up a free account.
I got that from an answer to my "Yahoo TV SUCKS" quesiton fwiw.
2006-12-01 09:52:48 · answer #4 · answered by dave_martin_7777 3 · 0⤊ 0⤋
Yahoo seems impervious to user inputs. Change for change sake seems to be their O.M..
I'll try titans
2006-12-02 07:34:13 · answer #5 · answered by Anonymous · 0⤊ 0⤋
http://my.yahoo.com/content/tv?.enc=UTF-8
Found a cheat
2006-12-01 12:35:53 · answer #6 · answered by katlynnhope 1 · 0⤊ 0⤋