what is soft skills?

Answer 1

Soft skills refer to the cluster of personality traits, social graces, facility with language, personal habits, friendliness, and optimism that mark people to varying degrees. Soft skills complement hard skills, which are the technical requirements of a job.

Some examples of soft skills:

Personal Qualities:

responsibility,
self-esteem,
sociability,
self-management
integrity/honesty.

Interpersonal Skills

Participates as a member of the Team
Teaches others
Serves Client / Customers
Exercises Leadership
Negotiates
Works with cultural diversity

Answer 2

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