Does anyone know what my rights are for lost luggage? American Air just lost my bags which had EVERYTHING in them. I am on a business trip so I had suits, ties, shirts etc (all very expensive). Its been 24 hours. Should they buy me a new suit? If they don't find it at all will they replace the cost of all my items (probably $5000 worth). Anyone have experience this this and if so, what are my options? Thanks
2006-11-26 15:22:20 · 3 answers · asked by allcharm97 2 in Travel ➔ Travel (General) ➔ Packing & Preparation
Airlines carry Insurance for this type of thing. Usually bags are insured at 2,500 each bag.
If you need a suit, go out and buy one and save the receipt and they will reimburse you. Just make sure you tell them that was the reason for your trip.
A good airline will accommodate you. To ask questions, call the "baggage resolution." They will direct you on what to do next.
2006-11-26 20:39:04 · answer #1 · answered by msflightatt 4 · 0⤊ 1⤋
Please tell me this was checked baggage. You virtually have no rights with carry-on baggage.
You need to go to their website for all the details. They put a limit on the replacement value for your lost items. Most airlines want you to show receipts for the purchase of the items too.
Keep you fingers crossed (and I will do the same for you too) that they find your bag in the next day or so.
2006-11-26 23:26:53 · answer #2 · answered by maamu 6 · 0⤊ 1⤋
check out their website for info
2006-11-28 11:05:44 · answer #3 · answered by Marsha 6 · 0⤊ 0⤋