i've never had problems with microsoft office before, but at work the other day, i went to open up a saved word document, but an error message popped up that read something like 'unable to open document. Please insert Microsoft CD and try again'... its almost like i need to re-install microsoft office again.... im now worried because i cant open up any documents at work!! all was working fine, then the next minute, i cant open any microsoft office document. What can i do? please help. Thanks
2006-11-26 10:49:59 · 8 answers · asked by Anonymous in Computers & Internet ➔ Software
i cant call the IT man, as we dont have one! its only a small company and im about the only person there that actually knows anything about computers, but im stuck this time!!
2006-11-26 10:59:10 · update #1
Hi Dirty.... I'am going to give you two way to fix your problem:
Pay attention please.
1) Easy way. Do not have to think. Never will know the cause.
Reinstall Excel.
2) Smart way. It should by applied ONLY when you get the same problem, I mean you can not open Excel. ok?
Call Task manager by pressing at the same time CTRL + ALT + DEL
3) If you have Win XP.... click on Task Manager buttom to star Task Manager.
If you have Win 2000 Task Manager windows will comes up immediately.
4) Task Manager window has 4 tabs. Select "Processes" Tab
5) Click on Image Name (first column header) to order files by name.
6) Go down...down...down...until you get "Excel.exe" once or three or 5 times...it does not matter.
7) Close them by clicking on each one and after clicking right buttom from the mouse and select End Process....
One by one.
8) Try again openning Excel. Yahoo!!! you got it!
Conclusion. Excel can be open many times...that's true. But when it is open like a hidden element, it can not be open again. Hideen elements works like a wall that stops others excels.
That ways is easy too, but faster! no need CDs to reinstall, no need IT people. Do it yourself!
After that you will be the best at your office.
ok dude! hope that helps you.
2006-11-26 23:09:05 · answer #1 · answered by Briano Pitt 2 · 0⤊ 0⤋
No, you cannot get a newer version of Microsoft Office for free and in return get rid of the old version. You must pay for it. Microsoft Word 2003 isn't really supported that much anymore so that's why you're not getting much customer service.
2016-05-23 06:09:42 · answer #2 · answered by Karen 4 · 0⤊ 0⤋
Reinstalling office will not affect your saved documents so I would give that a try first. You are not using a newer version of office at work to home are you? That can sometimes cause problems.
2006-11-26 11:00:52 · answer #3 · answered by Very Dangerous 2 · 1⤊ 0⤋
For newer editions of Office on XP... if you go to add/remove, you can select Office and one of the options will be to repair / reinstall. If your it guy was thinking right (ahem) then the install files for Office are still on the computer. IF not, you'll need to borrow a copy of MS Office to finish the job.
Or, plan "B", download a copy of OpenOffice from OpenOffice.org.
2006-11-26 11:02:24 · answer #4 · answered by geek49203 6 · 0⤊ 0⤋
Try what statik_24 advised.
Attempt to do a recovery installation from the windows office cd.
Also ask admin if they can first attempt to do a scandisk and correct any errors found.
It sounds very technical but i believe a scan disk may help.
It should'nt get worse that this.
2006-11-26 10:58:56 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Are you opening by double clicking on the file?
Try starting the program and clicking file - open and see what happens, then ask another question with the new info.
2006-11-26 20:42:38 · answer #6 · answered by sarah c 7 · 0⤊ 0⤋
Call up the person in charge of IT at your computer and ask them - they can help ya out.
2006-11-26 10:52:38 · answer #7 · answered by Anonymous · 0⤊ 0⤋