A happy or satified customer will tell ten others about their good service..Potential gain 10 new customers.
An unhappy or disatisfied customer will tell10 others about their bad service..Potential loss of 10 new customers.
Ergo, the customer is always right rule.
2006-11-25 20:40:57
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answer #1
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answered by Anonymous
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If you don't relate to your customers, they won't buy your product, nor will you know what they want.
2006-11-26 13:38:26
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answer #2
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answered by leannainpa 3
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<>Gee, maybe so they will come back and spend more money?
2006-11-25 20:41:06
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answer #3
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answered by druid 7
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