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Smartbridge Alerts:BT Help Notifier - Entry point not found
The procedure entry point Get process image file NameW could not be located in the dynamic link library PSAPI.DLL

2006-11-25 09:21:27 · 7 answers · asked by ANNE H 1 in Computers & Internet Software

7 answers

Are you getting this message?

"Smart Bridge Alert: MotiveSB.exe-Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL."

Try this: (from Microsoft)

Late Breaking Notes and Issues in Internet Explorer 7 Beta 2:

The following open issues in Internet Explorer 7 Beta 2 may be addressed in
Beta updates and in the final release of Internet Explorer 7. We are
mentioning them here because we think they may impact Beta 2 customers. The
information applies to all Microsoft platforms, unless the note specifies
content unique to Windows Vista or Microsoft XP SP2.

a.. SmartBridge -- SmartBridge is distributing an old version of
PSAPI.DLL. As a result, users may receive the following error message after
installation of Internet Explore 7 Beta 2:
SmartBridge Alerts:MotiveSB.exe Entry Point Not Found

The procedure entry point GetProcessImageFileNameW could not be located in
the dynamic link library PSAPI.DLL

To work around this error:
1.. Navigate to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...)
2.. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
3.. Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory
and function normally

2006-11-25 09:25:07 · answer #1 · answered by Anonymous · 0 0

This is the easiest and best way to stop this annoyance
You dont need to uninstall ie7 at all

Start>Run then type in msconfig and hit enter when system configuration utility opens click on the startup tab and uncheck the box next to Bt help notifier, then apply changes and restart your computer. If you need further help e-mail me...........Oh by the way the help notifier is useless anyway so by stopping it at startup you are also saving resources.

Or click Start then click Search and files and folders, put smartbridge in the searchbox and hit enter when its done searching there should be a smartbridge folder at the top double click it and look for the psapi.dll and rename it psapiold.dll.....reboot and there should be no error message

2006-11-25 10:53:39 · answer #2 · answered by Clarky 4 · 1 0

This has something to do with Internet Explorer 7, which it sounds like you've downloaded and installed. Get rid of IE7 and this will go away.

Click on Start, Settings, control Panel, Add/Remove Programs and click Show updates at the top. After everything loads, scroll down until you find Internet Explorer 7 and remove it. Close Control Panel and restart your computer. IE 6 will be back and your problem will be gone.

2006-11-25 09:26:15 · answer #3 · answered by Anonymous · 1 1

1... start
2.. run
3.. type msconfig and goto the startup tab
4.. uncheck everything except you anti virus and spyware protection (also anything you knowingly know to be acceptable ie wireless network or msm yaho mesaenger )
5.. when it asks you restart the pc it will run faster and hopefully without the offending software

alternativly go to the sdame msconfig and services check the hide microsoft services check box and uncheck all the available boxes

if everything is ok repeat but switch one box on at a time checking each time if the offending software is there again but by switching them all off it will speed up your system.

2006-11-25 13:52:29 · answer #4 · answered by micky&lou j 3 · 0 1

yup i kno u experience greater advantageous now however the project with the international is the only people who care r people who agree its unhappy that very infrequently do those issues that particularly make experience and human beings could stay with the aid of get appeared over and skipped over cuz no one desires to put in the attempt to alter their techniques im sufferer to that too there r some days the place i in basic terms say f*ck the international yet i do accept as true with u till it substitute into an particularly stupid question i continuously try my ultimate to be honest and supply my ultimate answer and now and returned it may be offensive to a pair yet im additionally a believer in freedom of speech and if u dont like it dont study it besides element is ur precise yet u havent replaced any of them @ssholes lives they r nonetheless gonna be rude and propose

2016-10-13 02:41:12 · answer #5 · answered by ? 4 · 0 0

Go to your control panel go to add & delete files
find and delete it.
Or go to start right abouve start hit all programs go to start up
find & delete.

2006-11-25 09:31:59 · answer #6 · answered by scsriver 4 · 0 1

if you have bt desktop help remove it and the message will stop

2006-11-25 21:24:42 · answer #7 · answered by Anonymous · 0 0

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