I purchased a food processor via an auction in ebay, which was described BNIB(brand new in box) and its condition was described as NEW. I received the item minus 2 of the standard accessories (circular blades). I am thinking of taking ebay and paypal to the small claims court for being an agent to selling goods not as described.
2006-11-23 07:14:48 · 4 answers · asked by aunij 1 in Politics & Government ➔ Law & Ethics
I don't think you would have much success. When you sign up to buy on e-Bay, you have to agree to their terms, which clearly state that they are held harmless from any claims, both buyers and sellers. PayPal simply facilitates the transfer of money.
You could always try returning the item for a refund, or, if you used a credit card to fund PayPal, you might be able to cancel the payment that way. Good Luck
2006-11-23 07:19:54 · answer #1 · answered by Anonymous · 0⤊ 1⤋
You don't have a contract for the purchase with eBay - it is with the seller. Have you tried to contact them? If they are unwilling to help you can file a 'item not as described' report with eBay and Paypal. If the dispute is not resolved you can get a chargeback and reclaim your money.
The key is communication - try sorting it out with the seller first.
2006-11-23 15:24:26 · answer #2 · answered by The Wandering Blade 4 · 0⤊ 0⤋
they have in thier terms and conditions that they are not responsible. Plus they are only acting as a agent, they have no control over what is being sold.
You have to go back to the seller. You contact the seller, ask for your money back,
2006-11-23 15:29:07 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You cannot take eBay to court they are not responsible for that. You would have to sue the person who hosted the auction.
2006-11-23 15:18:03 · answer #4 · answered by jaws65 5 · 0⤊ 0⤋