does anybody know as executing a programming item to item skill of the bcm of Nortel?

Question

pa´s
ran,
supv

first: to program skill, I number of the skill, times of service, assisted calls, abandoned, wait, Schedules of work Monday Friday more Saturday and Sunday of rest, to put the announcements in the service start, I announce in wait, I announce of second waits, the announcements are programmed in the call pilot, the skill mini simposyum, very complicated è but I thank at once for being available for my question. 10 points for vc.thanks
then to create the agents, logar in this new skill knows in the pabx meridian I know of color and skipped but in the bcm difficult tá. He/she looks at to pass for this road is difficult am already happy of knowing that somebody knows don't know if vc is of the canada but I opened this question for destiny canada for being oh the source of Meridian.

Answer 1

I know the BCM, but I dont understand your question...