2006-11-23 03:31:47 · 12 answers · asked by Andy S 1 in Local Businesses ➔ United Kingdom ➔ Other - United Kingdom
I have tried to use the online service and everything seems to be out of stock
2006-11-23 11:44:04 · answer #1 · answered by janeypixie 2 · 0⤊ 0⤋
you must be one of a handfull as I have used this service using their instore computer many times, it only takes one little problem, and an inpatient person to flare things up and run a company down.
We must remember this, woolies like other large companies deal with thousands or if not millions of people a day in all their stores, now and again things can go wrong, it is no use going in like a bull in a china shop shouting your head off because you won't get anywhere.
I have purchased many products from many stores, and if you are polite you will get the service that you wish to have.
Only just a few weeks ago, I purchased a laptop pc and when I got it home I noticed that it wasn't the one i requested and three of the staff all agreed it was, so I took it back the next day, I didn't lose my rag as these folk sell thousands of products daily and the odd hicc up is likely to happen. I was treated politely, given an apology and given a full refund in cash.
All the things I ordered arrived either on the day promised or before, the goods arrived in perfect order, they are professionally wrapped.
Store involved. Clacton on sea Essex
Thank you woolies for a first class service.
Jimmy From Essex England. ( Scottish Man )
2006-11-23 04:10:56 · answer #2 · answered by DIAMOND_GEEZER_56 4 · 0⤊ 0⤋
No, i have a few days ago i bought 2 cds and sims 2 bon voyage, both from ebay i dont think the cds would have been able to buy in the shops and bon voyage was £8.51 when it would have been £20 in the shops.
2016-03-29 06:45:53 · answer #3 · answered by ? 4 · 0⤊ 0⤋
Couldn't disagree more.
I bought 2 pictures online. They were delivered to my local store quicker than the estimated timescale at no extra charge and arrived in perfect condition.
2006-11-23 03:35:13 · answer #4 · answered by Grizzly 4 · 1⤊ 0⤋
They sent me a letter apologising for not being able to get my whole order sent out. They enclosed a £10 voucher with it, which i thought was decent of them. They've just started this "catalogue" so i think they've been overwhelmed by all the orders.
2006-11-23 03:50:21 · answer #5 · answered by I know nothing! 5 · 1⤊ 0⤋
I found them to be fab.
I ordered some stuff to be delivered to the shop (for free), got an email to say it had arrived and then went along to pick it up. Completely painless.
2006-11-23 03:46:42 · answer #6 · answered by bottomburps 4 · 0⤊ 0⤋
someone at work told me this yesterday. Apparently nothing is ever in stock - even though she could find it on the shelf in the store! Useless.
2006-11-23 03:36:02 · answer #7 · answered by Ally 5 · 0⤊ 0⤋
Thanks, I've never used them before but I'll bear your advice in mind. What is wrong with them exactly?
Personally, I'd nominate Vision Express (Oxford) into the retail Hall of Shame
2006-11-23 03:40:42 · answer #8 · answered by angelina.rose 4 · 0⤊ 0⤋
"for every complaint there are 1,000 satisfied customers, its just the complainents have louder voices"
....some retailing guru whos name escapes me.
2006-11-23 03:44:00 · answer #9 · answered by Michael H 7 · 0⤊ 0⤋
okay then
2006-11-23 03:40:58 · answer #10 · answered by grumpcookie 6 · 0⤊ 0⤋