Im going for a job and need help with the application - get your job hats on and give me your best answers - the job is for virgin trains so the answers need to be customer service focused..im rubbish with job appliactions
2006-11-20 21:47:00 · 5 answers · asked by elvis.rivers 1 in Education & Reference ➔ Other - Education
I know mine was when I was a traffic warden last Summer and a van was parked in a bus stop blocking it. I was giving it a ticket when a big fat man ran across the road, jumped in and started to drive off while calling me a whore. I rolled the ticket up and threw it in through the open window - hitting him on the head with it. When he threatened to report me I told him to do it - it would prove that at least he had got the ticket !!! That exceeded his expectations - he NEVER expected me to do that !!! Does that help :-). Good luck with the job xxxxx
2006-11-20 21:54:11 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I once had a letter from a customer thanking me for putting the prices up. Now that is true but my advice if you are making a job application is to check your spelling. There is even a spell check on here and you have not bothered to use it. Not a good start
2006-11-20 21:51:50 · answer #2 · answered by Maid Angela 7 · 0⤊ 1⤋
Recently I purchased a spiffy new sports car. John, my salesman, had a laid-back selling style (rare for a car salesperson!) spoke with sincerity, and looked me in the eye as he spoke. He took his time (or more importantly, let me take my time) and answered all my questions patiently. He treated me with the utmost professionalism. Because I trusted him, I gave him the sale.
When I picked up the car the next day, he helped me remove my belongings from the glove compartment and the trunk of my old vehicle, (there sure was a lot of junk, I confess) and neatly transferred them into my new car. I most certainly did not expect that and he didn't have to do it. There were potential buyers in the showroom looking at the new cars. He could have been in a hurry to get me out of there but instead, he impressed me with his graciousness and made me feel important--a critical skill when dealing with any customer in any situation. A customer should always be treated as a VIP. He was extremely pleased that I had given him the sale, but equally important, everyone who worked there was gracious and efficient.
After driving the new car only two weeks, I managed to put a nasty scratch on the back fender while lifting a heavy suitcase with metal wheels from the trunk. I was distraught that this happened to my new car, but decided to hold off doing the body repair until my 3000-mile check up. When I arrived at the dealer for my first routine servicing, I said to the service manager and the body shop manager, "Can you believe I put this nasty scratch on this beautiful new car so soon after buying it? I can't drive a brand new sports car with a big scratch on it. What's it going to cost me to have it refinished?" They looked at each other and the body shop manager said, "It's a shame this happened to you so soon after you bought it. Tell you what--this is your first service visit with us --this one's on the house."
Not only was I delighted, I was thoroughly impressed once again! I certainly didn't expect them to do the body repair for free. That's almost unheard of these days! But that wasn't all. Both the service manager and the body shop manager were genuine, gracious, and asked me several questions about how the car had been performing. When I told them that I was getting ready for a long road trip the service manager said, "Don't worry. We'll be sure your car is in top-notch condition before you hit the road." I felt really confident that they would, too.
I asked them how long it would take for the servicing and body repair, explaining that I had to get back to my office in a reasonable amount of time. They offered me a loaner car, but I told them I preferred to wait because it was a bit of a drive back to my office. They brought me over to the general manager and arranged for me to use their conference room so I could work on my laptop and make business calls from their phone. Before I knew it, there was a knock on the door and someone brought me a pot of coffee!
Soon my car was brought up to the front of the dealership--clean, shiny and looking brand-new. The service manager opened the door for me and asked if I needed anything more. I was delighted.
2006-11-20 21:55:39 · answer #3 · answered by DanE 7 · 1⤊ 2⤋
If you can't answer these simple questions, then you don't deserve to get the job.
2006-11-20 21:59:22 · answer #4 · answered by b97st 7 · 1⤊ 4⤋
well he wasn't expecting a slap.
2006-11-20 21:55:09 · answer #5 · answered by TeeVee 2 · 1⤊ 1⤋