How can i disconnect my AOL internet service?

Question

i installed aol internet service a while ago. but now i use a different provider. but how can i disconnect my aol account? is there a number i have to call? oh and i live in GA. so i guess maybe that could help.

Answer 1

Another dissatisfied AOL customer. I'm not surprised.

1. Go to the AOL site and go to customer support or the like. You'll probably have to do a little searching because they don't like to let paying customers leave. Be firm once you get to someone in AOL 'cause they are going to try to convince you to stay with them. Once you cancel your membership account follow what I've written for step 2.

2. GETTING RID OF AOL ON YOUR PC

Do yourself a BIG favor. Remove anything on your PC that even mentions AOL. It is a resource hog and simply tries to take over your pc.

Click on Start > Settings > Control Panel > Add/Remove Programs and remove any AOL programs residing there.

Now click on Start > Search > For Files or Folders > All Files and Folders
type in AOL in the top box and let the computer do a complete search of your hard drive. When it is done, click on Edit at the top of the window and click on Select All
Then click on File and click on Delete. It will ask you if you want to remove them. Click on Yes.

If you want to REALLY finish the job:

NOTE: DON'T DO ANYTHING ELSE IN THE REGISTRY OTHER THAN WHAT I MENTION HERE. If you are not familiar with editing the registry and you do other things you may give yourself some big headaches.

Click on Start > Run >
type in regedit
click once on the very top directory to hilite it.
Hold down Ctrl + F; this will open a search window
type in AOL and then click on Find Next
when it finds an AOL entry, right click on it and select Delete and yes. (Do this if it is a folder in the left hand pane or if it is an entry in the right hand pane)
Hold down Ctrl + F again and repeat the process until you have cleaned your registry of all AOL items. This may be a very tedious process so hang in there.

When you think you have it all out. Go back up to the top directory in the left pane, hilite it, and search for AOL once again just to make sure you didn't miss any.

Once you are completely done. Reboot your PC. This will reset the registry without all the AOL crap. Now you should be able to reset your home page without any problems.

Answer 2

Is your router set to 'consistently on'? I had a similar difficulty with TalkTalk who're a similar enterprise in the united kingdom. Mine saved disconnecting until I rang them up and that they guided me for the time of the stairs to maintain it related. related to the BT line, is your telephone provider ok? are you able to're making and obtain calls without problems, crackles, etc? in case you have any inner cabling out of your BT grasp container, attempt disconnecting it and spot if issues develop. in the event that they do, verify the connections on your wiring and the broadband filters. in the event that they don't develop, call BT and ask them to aim your line. If all exams ok , then that's maximum in all probability to be router settings. stable success.

Answer 3

call aol and tell them you want to discontinue your service. don't forget to uninstall all aol software.