I was involved in an automobile accident almost two years ago and we have been trying to settle the claim. We mailed in the paperwork accepting there offer and it has been almost two months and we have not heard anything from them. I have called many times to check on this and everytime they tell me that I need to speak with a certain person and I leave messages and he won't call me back. I was wondering if there was a certain bureau of investigation that I could turn this insurance company in to. They are very unperfessional and have not helped us in anyway. I would just like people to know how these people treat other people that they are supposed to be helping.
2006-11-14 03:15:48 · 6 answers · asked by kac g 1 in Business & Finance ➔ Insurance
You contact your state insurance department - that's the short answer.
If this is YOUR insurance company, you have a potential "bad faith" claim.
If this is the OTHER person's insurance company, well, the insurance department won't help you out, because the other person's insurance has NO obligation to settle with you!! Which means, they might be stalling you long enough for the statue of limitations to run out, then not pay you a penny.
SO. You need to 1. check the statue of limitations in your state - see how long you can wait before you sue the other driver and 2. if it's coming up soon, you need to call the other company, tell them that if you don't have a check in hand 30 days before the statue of limitations runs out, you're getting a lawyer and filing suit.
Also, you should pay a visit to your agent, ask them to intervene, and find out what the holdup is on this - get their take on it, so to speak. You've already paid them for their services, it's time to call them in.
2006-11-14 06:31:58 · answer #1 · answered by Anonymous 7 · 0⤊ 0⤋
Yeah. U can easily solve this problem. U need to contact any known and good lawyer and start filing customer case. This u can do making a warning to the insurance company and start your work with all original documents. Morever they should know that this effects the company and still if they dont listen, u can threat them that u r going to put paper ad about the happened situation.
2006-11-14 11:20:36 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Every state has an insurance commission. Look in your phone book under state government. If it is listed under another title, there should be a listing for "information" call them and get a phone number. Most states require the complaint in written form, but you can start with a phone call. Good luck!
2006-11-14 11:19:28 · answer #3 · answered by c.s. 4 · 2⤊ 0⤋
State Insurance Board. It's often in the blue pages of your phone book, or try googling your state's website.
In New York: ins.state.ny.us
2006-11-15 12:38:53 · answer #4 · answered by zippythejessi 7 · 0⤊ 0⤋
I would'nt of accepted their offer to begin with. They would of accepted my claim/and settled with me and worte out a check the day I said yes,.
2006-11-14 13:40:13 · answer #5 · answered by Anonymous · 0⤊ 0⤋
The insurance commission.
2006-11-14 11:18:15 · answer #6 · answered by Spud55 5 · 1⤊ 0⤋