Quick question. I have a charge on my credit card that I do not recognize. I also do not have a receipt for it. Do merchants keep itemized receipts for purchases. For example, would I be able to get an itemized receipt from my credit card company listing everything for this purchase. By the way, it was a grocery store purchase.
Thank you for your help.
2006-11-14 03:05:38 · 6 answers · asked by Anonymous in Business & Finance ➔ Credit
You would just be able to get a copy of the signed receipt from the credit card company, not an itemized receipt unless it was the receipt you signed.
2006-11-14 04:27:20 · answer #1 · answered by Gone fishin' 7 · 0⤊ 0⤋
Contact the merchant for the charge you don't recognize. Typically, they should be able to help you identify the purchase.
If you don't like their answers or they won't give you any, initiate a charge back through your credit card provider. Chargebacks require the merchant to provide copies of receipts and authorization numbers to the Credit Card company, and they cost them anywhere from $15 to $35 in fees.
If you have problems with the merchant, tell them that you'll initiate a chargeback unless they provide the info you want. Since they'll have to provide it to the CC company anyway and pay a fee if you initiate a chargeback, they'll generally help you identify the charge, if only to avoid the fee.
If the charge truly wasn't made by you, then contact your Credit Card provider to dispute the charge, and get a new card number. However, be honest - if there is any chance the charge was yours, accept it and move on.
2006-11-14 03:17:38 · answer #2 · answered by Chris H 4 · 0⤊ 0⤋
itemized receipts are kept by merchants NOT by the credit card company.
2006-11-14 03:08:37 · answer #3 · answered by jason29445 3 · 0⤊ 0⤋
The grocery store should have an itemized list. It may take them a few minutes to locate it. You should call ahead so the can find it and have it ready before you get there so you don't have to wait as long.
2006-11-14 13:33:25 · answer #4 · answered by Mariposa 7 · 0⤊ 0⤋
Yes and you can make them provide you with a copy of the receipt with your signature, you can call you CC company and get it removed also. Ask for chargeback department
2006-11-14 03:14:58 · answer #5 · answered by Mitchell b 3 · 0⤊ 0⤋
hi
yes both credit card and grocery store keep register records
2006-11-14 03:14:52 · answer #6 · answered by pcc122 4 · 0⤊ 0⤋