does anyone know london buses policy on allowing double buggies through their back double doors?

Question

for ages drivers have told me it was at the driver's own discretion,and some drivers refused me entry to even an empty bus-last winter with a newborn and 2year-old was no fun in the cold waiting.....
now they tell me that if the buggy cant come on the front door you can be refused entry,some single buggies and few double buggies can fit through the central aisle-it requires you to fold the buggy to gain access.
wheelchair-users naturally can use the back doors-what of the parent with twins or very small children-it is impossible to hold baby,fold buggy and hold another baby or toddler,plus the drivers site health &safety at you and if you do get on the bus as you have your arms full with nothing to hold on to,they take off at speed &you get knocked to the floor.
I would just like to use the buses the safest way-as wheelchair users do-I'd like to be afforded the same rights-do they exist or are we being legally descriminated against?

o pianojono-mayor ken would love you-arent you clever-go by car!

Answer 1

I am a London bus driver and while i sympathise with people with young children and buggies or pushchairs we have been trained to carry passengers in safety and comfort we also have rules that we have to follow its not that we are being difficult but if your manager tells you that you have to do something in a particular way then i'm afraid that's what you have to do. if you feel strongly enough then may i suggest that you write to London buses or better still ken Livingstone the mayor of London maybe you can get the rules changed

Answer 2

The ramps are called WHEELCHAIR ramps and are provided in order to comply with the disability act (like shops providing step free access etc). They are NOT provided for ANYBODY else to use - the ENTRANCE to a bus is at the FRONT and if you don't like it, then go by car. The driver is entitled - indeed required - to see that you show a ticket (or place one on the machine provided) although for obvious reasons this does not apply to 'bendy-buses'. Don't start reporting me for being rude or insulting other users please - this is THE LAW. I'm just passing it on ! ! !

Answer 3

this is the age we live in .... we are told that we should be using public transport more and yet where are the facilities?? .... and like u point out when the facilities are there u are unable to use them !!
i would try complaining to the bus company taking down the names of the drivers that wont help u and then maybe contact your local mp ... see what happens from there .... good luck !!

Answer 4

look at it this way
given its proper name it is a pushCHAIR NOT A BUGGY so going by this the ramps are for chairs with wheels
my argument would be that i am allowed to use the back doors as it is a wheeled chair
therefore complying to health and saftey law