Ancestry Family Tree Maker?

Question

I recntly downloaded Family Tree Maker and when I click on the globe to search or ancestors, it searches but tells me site is unavailable. I've tried different browsers,emptied cache, turned off firewall ect,ect,ect. Please Help. What am I doing wrong?

Answer 1

That won't work unless you have the most up-to-date version of Family Tree Maker because they change the site every so often. It'll probably be easier to directly log on to the site instead of going through FTM.

Answer 2

There may be a "help" section on the site.