No funnies please! In MY DOCUMENTS, I used Microsoft Word Program to type a document. So, I go into MY Documents, click on the particular document I want to open, and it comes up with 2 dialog boxes up top. The first box says "Norton AntiVirus2006 does not support the Repair feature, please uninstall and resinstall." The dialog box underneath says "Please wait while Windows configures Norton AntiVius 2006."
I don't have Norton, I have EZ Armour. Also, when I go into All Programs and Add & Remove Programs---Norton isn't listed.
Stumped, please help!
2006-11-12 11:26:29 · 3 answers · asked by regwoman123 4 in Computers & Internet ➔ Software
New to computers. Don't know what's free and what programs costs! Need specific info.
2006-11-15 10:09:24 · update #1
If you have ever installed Norton before it leaves behind traces that you cannot delete yourself. It is a nasty part of their program to keep themselves on your computer. You need the removal tool to get rid of it. Whatever is left of Norton is conflicting with your Microsoft Word program. Here is the link for the removal program to get rid of the remaining Norton files. http://www.majorgeeks.com/download.php?det=4749
Download this program and run it, when it is done and all of Norton is removed try opening your file again, if it still does not work you may have to reinstall Microsoft Word before it will work again. Hope this helps
2006-11-12 11:30:36 · answer #1 · answered by Tech 3 · 0⤊ 0⤋
First go to your control panel > "add remove programs" and see if Norton is listed there. If it is, remove it. If it's not i reccomend a registry cleaner.
2006-11-12 19:45:59 · answer #2 · answered by benny fica 2 · 0⤊ 0⤋
same as above norton removal tool should do the trick....download and tutorial here http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
2006-11-12 19:35:50 · answer #3 · answered by joshcornelison 4 · 0⤊ 0⤋