The commercial said service calls are always free, but they charged me $30! Why?
2006-11-12 06:21:17 · 4 answers · asked by egg548plant 3 in Consumer Electronics ➔ TVs
Did they leave you any new equipment? If so, perhaps that is a deposit on that.
2006-11-12 06:30:22 · answer #1 · answered by Evil Ameba 3 · 0⤊ 0⤋
Because you listened to a commercial? You should have asked when you scheduled the call. Why would you ask here? Does Time Warner monitor Yahoo Answers?
2006-11-12 15:22:11 · answer #2 · answered by Bob 6 · 0⤊ 2⤋
well it seems to me that they ALWAYS find some way to screw up your bill. Good luck getting through to them on the phone, you will probably be on hold for 30-40 min.>>terrible customer service has been my experience with them.
2006-11-12 14:34:01 · answer #3 · answered by Desert Rose 2 · 1⤊ 0⤋
Call them and talk to a representative.
2006-11-12 14:26:07 · answer #4 · answered by Mariposa 7 · 1⤊ 1⤋