Can anyone help me with my Outlook Express problem? I can't write/ send e-mails or open the address book?

Question

When I click on "create mail" I get the message "There was an error opening this message. An error has occurred".

When I try to open my address book I get the message "unable to open address book. Address book may not be installed correctly". Occasionally I also get a message saying "Address Book failed to load. Outlook Express is incorrectly configured, please re-install".

I've tried deinstalling and reinstalling Security update 911567, and Service pack 2, as suggested in the Microsoft Knowlege Base. I've also tried copying my address book .wab files to my desktop, deleting the originals etc as suggested in knowlege base article 917288 but I still get the same messages.

I'm running Windows XP and Outlook Express 6.0

Answer 1

Try these links for possible solutions to your problems. Good luck

Answer 2

Hi....
You know you really ought to no better than to expect a Microsoft free software tool to be any good.
I recommend Thunderbird from Mozilla. It does the same thing a Express but it is much nicer.
http://www.mozilla.com/en-US/thunderbird/

Answer 3

You have to setup OLXPrs with the right settings for POP3.

Try this,

For DSL:

Left click on Tools
Left click on Accounts
Left click on Mail tab
Left click on the Account you what to change
Left click on Proporties
Left click the General tab
set Mail Account name to what you want
set Name to the name you want
set E-mail address to your email address
Check the box Include this account when receiving mail or synchronizing
Left click on the Servers tab
Set Account name to your email address
Type your password exactly
Check the box Remember password
Set the Incoming mail (POP3) to the URL of your POP3 mail server
Set the Outgoing mail (SMTP) to the URL of your SMTP mail server
Check the box My server requires authentication
Left click on the Connections tab
Make sure the box in front of Always connect to this account using is unchecked
Left click on the Advanced tab
Set Outgoing mail (SMTP) to 25/465
Check the box This server requires a secure if it is required
connection (SSL) - Make sure 465 is still set
Set Incoming mail (POP3) to 110/995
Check the box This server requires a secure connection (SSL)
Left click the Apply button
Left click the OK button

Answer 4

hmmm which ISP do you utilize? BT could be humorous if the pop3 email account is with a third occasion. i.e you have your guy or woman internet area and email bills. you're able to desire to establish mail redirection with them. touch the bt broadband help line and that they permit you to comprehend what to do. solid success.

Answer 5

if you still have your bt installation CD-ROM reload that and run it. the CD-ROM will set it up for you.just keep clicking next until you come to setting up outlook express account.

Answer 6

mine does the same . will be checking back hope some asswipe responds