Below is a copy of a letter that won a competition in UK as complaint letter of the year...have a laugh and read on.
Complaint Letter of the Year. The British do have a way with words.... A real-life customer complaint letter sent to NTL (to their complaints dept....)
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Dear Cretins,
I have been an NTL customer since 9th July 2001, when I signed up for your 3-in-one deal for cable TV, cable modem, and telephone. During this three-month period I have encountered inadequacy of service which I had
not previously considered possible, as well as ignorance and stupidity of monolithic proportions. Please allow me to provide specific details, so that you can either pursue your professional perogative, and seek to
rectify these difficulties - or more likely (I suspect) so that you can have some entertaining reading material as you while away the working day smoking B&H and drinking vendor-coffee on the bog in your office:
My initial installation was cancelled without warning, resulting in my spending an entire Saturday sitting on my fat **** waiting for your technician to arrive. When he did not arrive, I spent a further 57 minutes listening to your infuriating hold music, and the even more annoying Scottish robot woman telling me to look at your helpful
website....HOW?
I alleviated the boredom by playing with my testicles for a few minutes - an activity at which you are no-doubt both familiar and highly adept. The rescheduled installation then took place some two weeks later, although the technician did forget to bring a number of vital tools - such as a drill-bit, and his cerebrum. Two weeks later, my cable modem had still not arrived. After 15 telephone calls over 4 weeks my modem arrived... six weeks after I had requested it, and begun to pay for it. I estimate your internet server's downtime is roughly 35%... hours between about 6pm -midnight, Mon-Fri, and most of the weekend. I am still waiting for my telephone connection. I have made 9 calls on my mobile to your no-help line, and have been unhelpfully transferred to a
variety of disinterested individuals, who are it seems also highly skilled bollock jugglers. I have been informed that a telephone line is available (and someone will call me back); that no telephone line is available (and someone will call me back); that I will be transferred to someone who knows whether or not a telephone line is available (and then been cut off); that I will be transferred to someone (and then been redirected to an answer machine informing me that your office is closed); that I will be transferred to someone and then been redirected to the irritating Scottish robot woman...and several other variations on this theme.
Doubtless you are no longer reading this letter, as you have at least a thousand other dissatisfied customers to ignore, and also another one of those crucially important testicle-moments to attend to. Frankly I don't care, it's far more satisfying as a customer to voice my frustration's in print than to shout them at your unending hold music. Forgive me, therefore, if I continue. I thought BT were ****, that they had attained the holy piss-pot of godawful customer relations, that no-one, anywhere, ever, could be more disinterested, less helpful or more obstructive to delivering service to their customers. That's why I chose NTL, and because, well, there isn't
anyone else is there? How surprised I therefore was, when I discovered to my considerable dissatisfaction and disappointment what a useless shower of bastards you truly are. You are sputum-filled pieces of distended rectum incompetents of the highest order. British Telecom - wankers though they are - shine like brilliant beacons of success, in the filthy puss-filled mire of your seemingly limitless inadequacy. Suffice to say that I have now given up on my futile and foolhardy quest to receive any kind of service from you. I suggest that
you cease any potential future attempts to extort payment from me for the services which you have so pointedly and catastrophically failed to deliver - any such activity will be greeted initially with hilarity and disbelief quickly be replaced by derision, and even perhaps bemused rage. I enclose two small deposits, selected with great care from my cats litter tray, as an expression of my utter and complete contempt for both you and your pointless company. I sincerely hope that they have not become desiccated during transit - they were satisfyingly moist at the time of posting, and I would feel considerable disappointment if you did not experience both their rich aroma and delicate texture. Consider them the very embodiment of my feelings towards NTL, and its worthless employees.
Have a nice day - may it be the last in you miserable short life, you irritatingly incompetent and infuriatingly unhelpful bunch of twats.
John
2006-11-10 22:37:56
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answer #1
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answered by Zeb Zeb Zeb 2
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One of my days in my old job:
A bloke was buying some cds in a place i used to work and told me he'd been to the local airshow. He asked me if i would like to see some photos he'd taken of it. We weren't busy, so i politely said o.k. The first 24 came out- they were all dots in the clouds. I tried to keep a straight face as he was so proud of them. When he'd finished i was so relieved, but then he showed me another 24 of them another load of dots in the clouds, with the exception of a keep off the grass sign. Trying to sound excited and make new comments about 48 dots in the clouds was not easy.
I was laughing so much by the end, i had to explain to the next customer what was so funny so not to appear rude.
2006-11-10 22:45:09
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answer #2
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answered by brainlady 6
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There were 2 crazy men in a hospital. Man1 sed "Let's escape! We'll Go out the door, jump out the fence and run free!". Man2 sed "Too bad, not today." Man1 sed, "Why?!". Then Man2 sed "There's no fence." Then Man1 sed "Oh that's too bad".
2006-11-10 22:51:18
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answer #3
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answered by ? 4
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I think him above me has told mine, Me(sad) now
2006-11-10 22:43:37
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answer #4
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answered by chass_lee 6
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The difference between dogs and cats:
Dogs look at a person and think: "He loves me, he feeds me, he pats me, he takes care of me. He must be God!"
Cats look at a person and think: "He loves me, he feeds me, he pats me, he takes care of me. *I* must be God!"
2006-11-10 22:54:01
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answer #5
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answered by j3nny3lf 5
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what happened when the blond got a vibrator........................she broke her teeth!
2006-11-10 22:45:26
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answer #6
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answered by petal 3
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no
2006-11-10 22:36:18
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answer #7
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answered by sweetie 3
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