All I did was to ask some questions. I wanted to borrow a software disc from the counter. I'm authorised to do so. The person was rude just because I asked how many cds are required to burn the software (They do not allow borrowing, only allow us to bring our own CD-Rs for them to burn). The guy was like "How many did you borrow? I replied 1. Then he was like "Then? Why still ask?" I was like, what the hell? 1 software doesn't mean that it only contains 1 cd right? Moreover I was new to the software. Can't the guy just be a little more polite? I was the only one at the counter, it was no rush man. I had more questions but given the way the guy answered me I just had to forgo asking. Why can't people just have a little bit more patience. And that was a helpdesk.
2006-11-04 12:05:41 · 14 answers · asked by Anonymous in Society & Culture ➔ Etiquette
Take notice of name and badge number and report him/her to superior. A little remedial customer service is in order.
2006-11-04 12:15:03 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Write in a complaint. Or talk to a higher upper about the individual. Write a letter to the editor.
2006-11-04 20:07:32 · answer #2 · answered by xingfiter 2 · 0⤊ 0⤋
I'm with you. Of course, he wouldn't have a job if people didn't need help or have questions. He should thank you for every question you ask. He shouldn't be dealing with the public.
2006-11-04 20:38:58 · answer #3 · answered by Angry Gay Man 3 · 0⤊ 0⤋
I am very nice to counter help when they are rude to me (or just stupid) and then blow them off. No need to bring yourself to their level. Reporting poor help sometimes doesn't do any good.
2006-11-05 00:51:48 · answer #4 · answered by Goldenrain 6 · 0⤊ 0⤋
Assert yourself!! Don't let this peon try to undermine you.The answer to "Why still ask ?" is " Because that is what they pay you to tell me, and if you can't then perhaps your manager can after I speak to him."
2006-11-04 20:15:36 · answer #5 · answered by CandyCain 3 · 0⤊ 0⤋
I would have just winked and said thank you sir, but check and see if they have a rating system.
2006-11-04 20:17:14 · answer #6 · answered by larryclay2006 3 · 0⤊ 0⤋
Most of them are so techy they don't think at our level, thank gosh for them when we have prmb though
2006-11-04 20:17:02 · answer #7 · answered by patti duke 7 · 0⤊ 0⤋
I would ask to talk to the manager or their boss.
2006-11-04 21:16:13 · answer #8 · answered by jrealitytv 6 · 0⤊ 0⤋
Report them,, you should have ask for their supervisor, while you were there, and reported them on the spot.
2006-11-04 20:14:42 · answer #9 · answered by avery 6 · 0⤊ 0⤋
perhaps you should have thought of what kind of day they had,every one has bad days,maybe you caught him at a bad time
2006-11-04 20:23:06 · answer #10 · answered by krusty_blue_spaz 5 · 0⤊ 0⤋